Sprint Nextel Reviews

I have been with Sprint now for some time and was at one point ready to make a change BUT another part of me is OK with the service. In the beginning there was a problem with extra charges that I did not make.  That has not happened for some time and as the saying goes so far so good. As far as dropped calls....well that still happens from time to time and it used to be frustrating but again that to has not been happening of late. On the upside Sprint offer's good solid affordable plans for the budget wise person (which is good for a person like me who loves to talk...lol).

Bottom line:

My contract...

I live in a rural area.  Prior to deciding to get away from the Tracphone I had at the time, I decided to do some homework about which national providers were available and provided decent coverage in our area.  I settled on Sprint because I had tried out the coverage got decent reception.  Also, they were affordable, had free long distance and also offered free home long distance (up to 50 minutes per month).  Due to the fact that I traveled quite frequently at that time to the Arlington Heights IL area I felt Sprint would be the best choice for me.  I went to the local Sprint store and...

I have been a custome of Sprint for at least 7 years all but a brief time when i had added my account to my sistersfor walkie talkie. i reopened my account on sept 29th 2006 by repaying a deposit (had paid one before and had it returned.Now it is November and i am getting the run around trying to get my deposit returned. i recently added 2 lines to my account and until this incident i loved sprint and had recommended it to my friends not i am not so sure.

It seems that the few times I've had to call I get terrible customer service associates.  They are usually really rude and I can't understand them half the time.  There also is always a lot of background noise. 

 I get dropped calls at my house frequently even though I live in a major city.  I also think their rates are getting too high.

First of all. You will never see a overall great score for a cell phone company. Mainly because for every one person the company makes happy, they piss off two or three others. Reason being. When you are customer of a fortune 500 cell phone company, you are a number. No more no less. I could leave Sprint right now. But for what? So I can be treated the same way at ATT, Verizon, TMobile?

My current company is Sprint. And for every good thing they do. They do two or three bad. I called in a month ago to ask questions about my account. I finished with extending my contract for another two years. I...

I started service with Sprint after Southwestern-Cingular- AT&T or whatever they call themselves now tried to rip me off. I have been a Sprint customer for about 8 years now and fortunately I don't have to contact them often (knocking on wood). I only seem to have a few problems when I change plans or upgrade my phone. Let's just say it is way harder for an existing customer to change phones that for a new customer to start new service. My only BIG gripe is the cost but for the capabilities I want for my phone all carriers will cost about the same or even more. I can't say I understand how Sprint...

years ago when sprint first came out I thought They were pretty good, Thats only becuase they were one of the only phone companys out at the time. i have the motorola i850 and it sucks, it doesnt have video camera on it, not a lot of option either. I've drop it a few times and it damages very easy. I work in NYC where there is the most cell tower around and  i loose bars out side of work(i work in NYC). this is not the phone or company to have if your lively hood depends on the phone or them. i cant not get service in doors most of the time to save my life, i even got the little antena chip...