since November 2007
| 1 | Review Written | 2 | Helpful Votes |
| 557 | Review Reads | 0 | Discussion Posts |
| Cons |
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I have been a custome of Sprint for at least 7 years all but a brief time when i had added my account to my sistersfor walkie talkie. i reopened my account on sept 29th 2006 by repaying a deposit (had paid one before and had it returned.Now it is November and i am getting the run around trying to get my deposit returned. i recently added 2 lines to my account and until this incident i loved sprint and had recommended it to my friends not i am not so sure.
Stacsir wrote on Nov 12, 2007 at 7:53PM
Customer service is really bad,I agree. I got a phone call from them (a friendly reminder) telling me that our contract was due to run out the following month and would I like to renew. I was like ok But we need new phones, the rep was like no prob we have these new hybred phones dual band she said. Suppose to be much better. well we got them at a steal and I was promised that the one I had chosen was the same aas the I730 (my then current phone). Lets just say NO IT WAS NOT. I called imediatly and complained they told me I could send it backand get a new phone but they would not ship till they got the other one back and that I had to wait for a return envelope. and it could take approx 2 weeks before I got the new phone and I would be without a phone for appros 1 week.. Huh what this phone was, is my primary business phone on the road. Not happening. I spent 3 hours 22 min on the line with cs rep after cs rep Jus ttrying to find out if I could get a deal on the new phone like I got on the one they had first sent.. I even had one rep who was staying on with me and getting as frustrated as me. No one could answer my questions just a big run around.
| Carrier Name |
Sprint Nextel |
| Features |
3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling 3-way calling Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call forwarding Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Call waiting Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Caller ID Conference calling Conference calling Conference calling Conference calling Conference calling Conference calling Conference calling Conference calling Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Free U.S. long distance Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access Internet access My Faves News & entertainment alerts News & entertainment alerts News & entertainment alerts News & entertainment alerts News & entertainment alerts News & entertainment alerts News & entertainment alerts News & entertainment alerts News & entertainment alerts No credit checks No credit checks Numeric paging Numeric paging Numeric paging Numeric paging Numeric paging Numeric paging Numeric paging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Picture/video messaging Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Ringtones Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Text messaging Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Voicemail Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie Walkie-talkie excellent customer service excellent customer service excellent customer service excellent customer service excellent customer service excellent customer service excellent customer service excellent customer service excellent customer service excellent customer service |
| Fees |
Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Activation fee Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Additional minutes Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Contract length Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Directory assistance Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Early termination Network free roaming Network free roaming Network free roaming Network free roaming Network free roaming Network free roaming Off-Network free roaming Off-Network free roaming Off-Network free roaming Off-Network free roaming Off-Network free roaming Off-Network free roaming Use of Minutes and Expiration dates Use of Minutes and Expiration dates Use of Minutes and Expiration dates Use of Minutes and Expiration dates Use of Minutes and Expiration dates Use of Minutes and Expiration dates Use of Minutes and Expiration dates credit based security deposit credit based security deposit credit based security deposit unlimited calls unlimited calls unlimited calls unlimited calls |
| Plans |
Data plans Data plans Data plans Data plans Data plans Data plans Data plans Data plans Data plans Data plans Data plans Data plans Data plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Family plans Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Free phone included Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Individual plans Pay by the month and pay for the phone Pay by the month and pay for the phone Pay by the month and pay for the phone Pay by the month and pay for the phone Pay by the month and pay for the phone Pay by the month and pay for the phone Pre-paid plans Pre-paid plans Pre-paid plans Pre-paid plans Unlimited Talk Unlimited mobile to mobile Unlimited mobile to mobile |
| Tags |
Coverage great service |


