reviewer
katrinaholmes
Plainfield, IL

Very bad signal in home area, lots of dropped calls, overcharges

2 star rating

Pros

    nice phone selection

Cons
    15 min on hold & still no resolution, Can't get good signal inside my house, billing never up to date, poor customer service, lose signals even with 4 bars, any new phone requires new contract

APR
19
2008
Where do I start.....I believe the Sound Bite describes the biggest complaints that I have but yes, the signal is horrible at home. My calls are often dropped at home. Overcharges for a family plan, it is almost like we are paying for over 2 family plans. We don't go on the internet or send picture mail. Maybe about 20 text messages, but my husband and I don't even go over our minutes as we have "free" mobile to mobile, which by the way we had to pay extra for.



I_thumb_down Sprint Nextel is not recommended by katrinaholmes

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I_comment_shdw24 Comments about katrinaholmes’s Review

 


4 star rating
"Great coverage and Phone and Plans to choose from!"
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4 star rating
"Sprint customer service is horrible, but best plans for prices."



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