Sprint/Nextel - Elgin, IL Reviews

  I am very dissapointed in Sprint/Nextel Customer Service. 

  I called them on 3 separate occasions regarding charges posted to my checking account, that should not have been charged to it & it created an overdraft to my account, which I was very upset about.  I was on the phone 2-3 hours each time I called and was switched around to different departments so many times I lost count and the issue still has not been resolved.  I am very upset and frustrated to say the very least.

Well i have had sprint as my cell phone carrier for about 7 years and the service it self is good . However the customer service is horrible i have had nothing but bad experiences with them almost everytime a have to call. From bill they mess up to my phone i order 3 time and never got and then when i finally did after hours on the phone with them they charged me to much . They are rude and will argue with you about everything and hang up on you even . I never get anu where with them when i have called .

SPRINT IS A BIG RIP OFF I ONCE GOT A BILL FOR 3000 DOLLARS AND IT WAS NOT A MISTAKE THEY HARDLY GIVE YOU ANY MINUTES FOR YOURE MONEY