outstanding rapid rewards program, friendly no-hassle service, great customer service, allows one-way ticket purchase, nice price, on time most of the time, gets me to where i need to go, Smooth, simple, trouble-free.
JUN
9
2008
Southwest Airlines —
I have had the opportunity to fly with Southwest several times in the past few years and they have always been consistant with their customer service and ease in which to fly in these post 9/11 days, I know a lot of people who will take any other option to travel, rather than brave the circus that is air travel these days. For the most part, I'm right there with them, using other options like Amtrak when I have the time and money to do so. But in the rare occasions where I have to get there immediately, Southwest is my airline of choice. I have to fly with another carrier for business last year, and it was a nightmare. I was so glad that I was able to use Southwest when I had to travel again!
I've heard some people complain about the lack of seating assignments on Southwest. However, it sounds like you have not had any problems. Thanks for sharing!