Southwest Airlines Review

Overall 4.23 of 5 view all 214 reviews

daveondave
Las Vegas, NV

Always a pleasure.

a frequent traveler, appreciative of good service, willing to pay for quality, budget-conscious traveler, budget conscious, expecting good, fair service, frequent flyer, thirty something

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Pros

outstanding rapid rewards program, Smooth, simple, trouble-free., gets me to where i need to go, on time most of the time

AUG

2007

Okay, it's Southwest - no frills. We all know that. But I have paid a lot more on other airlines for the same lack of thrills and I get better service on SWA than anywhere else. Their staff is almost always friendly and helpful. Rarely do they not go out of their way to help.
The seating thing.. I can't believe people still get upset about this. :) Frequent flyer program is the best for anyone who travels a lot around the US. My wife and I get at least one free flight each year, usually one each. Of course we have the SWA Visa card, which racks them up fast.

Last edited on Sep 27, 2007