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I purchased a Sony Vaio and have had a bad go of it. This laptop is not for anyone that isn't an expert. I am just learning about computers and I think the salesman should have directed me to a more user friendly laptop. I have had to learn much more than I wanted to in order to function on this machine. Have you ever gotten a new toy and just wanted to play with it all the time? That's what I wanted to do when I got my new Vaio, the difference is, I can't understand how much of it works! Go figure!