reviewer
Lynette4
Holland, MI

Be careful of the Sony VAIO Laptops

2 star rating

Every day computer user
Pros

    Classy Looking

Cons
    Inferior reliability, Doesn't last very long

JUN
2
2009

When I first bought my Sony VAIO Laptop (FE Series), I was thrilled.  A white keyboard that is almost recessed...how cool is that?  Within 3 months, however, the keyboard started for malfunction.  Some of the letters would not respond, and some would print out a number instead.  Thankfully it was under warranty and the keyboard was replaced with no problems.  The service was more than excellent.  I was happy again.

Until, just after the 1year warranty ran out, the new keyboard began behaving exactly the same way again!  There is no reason for this keyboard failure!  Since replacing the keyboard AGAIN, with no warranty was very pricey, I went out and bought a wireless keyboard.  What a pain, to use a laptop with a wireless keyboard!  It is not that old, now a year and a half.

And it received the new battery for the battery replacement program that happened, but my laptop would not accept the battery.  After days with tech support, they said it had to be the motherboard.  So now it has no battery.  Maybe I just got a lemon, I don't know, but I won't be buying another VAIO.  They just looked so cool!  After my excellent experience with Dell, that is where I will return to.  Looks isn't that important.



I_thumb_down Sony VAIO Laptops is not recommended by Lynette4

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