Snapfish

Snapfish Review


www.snapfish.com



Overall 3.45 of 5 view all 101 reviews
 




reviewer
jfenicle
West Chester, PA

Not that great at fixing their mistakes!

2 star rating

Every day computer user
Pros

    easy to use, good prices, nice products

Cons
    Representatives not helpful, HORRIBLE CUSTOMER SERVICE

DEC
4
2008

Snapfish  — 

I used Snapfish for the first time this year to order our family Christmas cards. The photo cards turned out great! BUT I ordered 40 and recived all 40 cards but only 20 envelopes. I emailed customer service and they said within 24 hours I would hear. I didnt hear after 48 hours, so I called the 800 number. She said she would only forward the problem to their people and they would get back to me by email which would take 3 days. So now I have Christmas cards I can't even mail out. And by the time they get back to me (If they ever do) it will pretty late to even attempt mailing them BEFORE Christmas.



I_thumb_down Snapfish is not recommended by jfenicle

D
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