reviewer
tommycd1024
Burke, VA
Great Company
5 star rating

value conscious, cost-conscious, fuel-conscious, not rich, Safety conscious
Pros

    Great Customer Service


SEP
1
2009

Smart ForTwo - 2008 — 

First of all I want to start off by saying that I do not currently own a Smart.

I would like to share an experience I have had with the US company selling them.  I placed a deposit for a reservation shortly after the whole process started.  The deposit was $99 which at the time was a steal to get this vehicle.  I do have to admit that it took longer then expected for my car to come in.  It was last October(2008) when I was notified that my car would be arriving in December(the 22nd in fact, just in time for a Christmas present for myself).  There was only one problem.  In January of 2008 I was forced to go on long term disability(not my choosing but due to my MS and missing a lot of work my company said it was either that or get fired but I won't get into that).  Anyway with a reduced paycheck and not much in savings I planned on trying to save enough with my trade in to buy the car outright without any loans.  Well that did not work out as I had hoped, but I sure did try.  Anyway I called the company and told them that I would not be able to take delivery and my $99 deposit was in my hands within 2 weeks and I could not be happier with their customer service.  With this experience I am sure that they are a company to rekon with in the future.  Much better experience then I have had with domestic auto manufacturers.



I_thumb_up Smart ForTwo - 2008 is recommended by tommycd1024

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