4.2
20 reviews
Other Mattresses:
  • Average: 4.2
  • High: 5.0
Type:
Memory Foam Mattresses, Pillow Top Mattresses
Brand:
Sleep Number
Sleep Number Innovation Series i8 Pillowtop Mattress

Read 20 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Sleep Number Innovation Series i8 Pillowtop Mattress
 
4.2

(based on 22 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

86%

of respondents would recommend this to a friend.

Pros

  • Comfortable (11)
  • Good support (10)
  • Durable (8)
  • Soft feel (8)
  • Holds shape (7)

Cons

  • Develops cavity (3)
  • Too soft (3)

Best Uses

  • Primary bed (11)
    • Comfort:
    •  
    • Support:
    •  
    • Firmness:
    •  
    • Durability:
    •  
    • Reviewer Profile:
    • Midrange shopper (6), High-end shopper (3)
    • Affiliation:
    • I received a sample (5)

Most Liked Positive Review

 

Best Bed Ever

The first Sleep Number bed we owned was when we converted our queen size water bed to a Sleep Number bed. It was fantastic, the absolute best. After a few years of that...Read complete review

The first Sleep Number bed we owned was when we converted our queen size water bed to a Sleep Number bed. It was fantastic, the absolute best. After a few years of that we moved up to a king size Innovation i8 PillowTop. We still have it and every day it is like sleeping in luxury. We love that each side of the bed can have the firmness individually controlled. My wife likes a moderately firm mattress. I like a softer mattress. With this bed we both can be happy with how firm or soft we want it. There is one big problem with our bed. When we travel, we can't take it with us! That's how much we love our Sleep Number bed. If you have never tried one, just visit one of their store's, lie down on a bed, try out the remote control, and you'll probably be hooked. I do recommend that you spend the extra bucks to get one of their best models, you won't regret it. Considering how much of our lives we spend in bed sleeping, this bed really has made a difference in our lives. I know I must sound like a salesman for them, but I am not nor have I or any relative or friend worked for them. My wife and I are only customers of theirs. I wish they gave referral bonuses because several friends of ours have bought this bed after "testing" ours. So we give Select Number Innovations Series i8 PillowTop a well deserved rating of 10!

Comfort
This is one of the most comfortable beds we have owned. We will never go back to the old fashioned kind of mattress.

Support
With the included remote control, each side of the bed can be adjusted to the persons liking from very soft to very, very firm.

Firmness
This bed can be adjusted to a almost rock hard degree with the settings on the included remote control. By using the remote each side can be adjusted to varying degrees as each person desires.

Durability
This bed has been tested for durability. Our bed has held up very well. When we owned the converted queen size water bed, one of the baffles failed. We called and it was replaced without any problems.

VS

Most Liked Negative Review

 

Lies

Their Guarantee is no Guarantee as it will cost you money to return it.

Their Customer Service may tell you things that other agents won't honor.
My Recommendation: record the...Read complete review

Their Guarantee is no Guarantee as it will cost you money to return it.

Their Customer Service may tell you things that other agents won't honor.
My Recommendation: record the conversations with them.
Even getting the name of the representative is not enough as they will simply say they don't know who that representative is.

I have a very bad back. I have to sleep on a bed that is unfortunately just right for my spine to avoid pinching the l4 l5 nerves. I assumed their adjustable bed would be capable of dialing in the right position. It doesn't. There is something very different about the pressure support provided by an air bladder and that provided by traditional springs. I am not an engineer so I cannot really describe the difference; I did see a fairly accurate review that attempted to describe the way air supports the body. I did not read this until after purchasing the bed.

The fact is be very careful about buying a sleep number bed if you have a bad back. Also, their return policy is NOT what they say it is. You don't get a trial period. I think that is why they are rated with only 2 stars. For a person with a condition like mine, the trial guarantee period is obviously the primary objective for purchasing such a product. Given they don't really offer a trial guarantee period, I recommend trying one of the other manufacturers that truly does have a guarantee that they stand by.

Reviewed by 22 customers

Displaying reviews 1-10

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4.0

Haven't bought yet

By 

from Ct

About Me Budget Shopper

See all my reviews

Pros

  • Comfortable
  • Soft Feel

Cons

    Best Uses

    • Primary Bed

    Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

    I visited a Sleep Number store to try out new beds and this one is amazing! It was super comfy and is custom for an individual sleep! I would definitely buy this as soon as possible however it is slightly pricey!

    • Affiliation:
    • I received a sample
     
    5.0

    Absolutely worth it!!

    By 

    from Naperville, IL

    About Me Midrange Shopper

    Pros

    • Comfortable
    • Good Support
    • Holds Shape
    • Soft Feel
    • Sturdy

    Cons

      Best Uses

      • Primary Bed

      Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

      So amazing because it is adjustable!! Love the snore feature! It actually works!

       
      5.0

      Try it and you'll fall in love!!

      By 

      from Waxahachie, Tx

      About Me Midrange Shopper

      Pros

      • Comfortable
      • Good Support
      • Holds Shape
      • Soft Feel
      • Sturdy

      Cons

        Best Uses

        • Primary Bed

        Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

        This is the most amazing bed I've ever slept on!!

         
        5.0

        Sleep Number Stores have the best mattresses

        By 

        from New Haven, CT

        About Me Midrange Shopper

        Pros

        • Comfortable
        • Good Support
        • Holds Shape
        • Soft Feel
        • Sturdy

        Cons

          Best Uses

          • Guest Bed
          • Primary Bed

          Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

          This sleep number mattress by far has been the best mattress I've ever bought. I had an amazing experience at the store and the employees are extremely knowledgeable. I wanted to find my perfect number setting before I committed to purchasing any mattresses. This pillowtop mattress feels like I'm sleeping on a cloud. It's extremely soft yet sturdy enough to offer excellent support all night long. I wake up feeling refreshed and energized which is amazing considering my old mattress left me sore and miserable in the mornings. I also bought a sleep number pillow to go with this mattress. I am thoroughly convinced that this brand is the best.

          (0 of 1 customers found this review helpful)

           
          4.0

          SLeeP by number 14 years

          By 

          from Stacy,mn

          About Me High-end Shopper

          Pros

          • Comfortable
          • Good Support
          • Holds Shape
          • Soft Feel
          • Sturdy

          Cons

            Best Uses

            • Primary Bed

            Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

            I've had one for 14 years. Replaced the outer support foam a couple years ago. I read some of the reviews and only thing I can think of is people are spilling liquid in the bed I've never seen mold. I suppose if your really over weight I could see how the bed could break down faster. Im not skinny. If your going to move it you need to take it completely apart. At least the one I have you do because the rubber that's sewn to the cloth is not very strong and I ripped it. And it seems to slide around a little bit. Need to push it so its even with the base once and a while but that might be because I have a skirt on it. Looking at upgrading to the x12 with the adjustable base to get some better sleep. I think it's a little pricey but I'm going to see if they will negotiate on the price. I don't think they will do it in the store you have to get in touch with the main office.

            • Affiliation:
            • I received a sample

            (0 of 1 customers found this review helpful)

             
            4.0

            I would reconsider choosing another brand over sleep number

            By 

            from Nashville

            About Me Budget Shopper

            See all my reviews

            Pros

            • Comfortable
            • Good Support

            Cons

            • Develops Cavity
            • Flex top king separates

            Best Uses

            • Primary Bed

            Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

            The flex top mattress makes you feel like your in a separate bed than your partner as the tops move away from each other. The sleep number adjustment doesn't seem to always be correct.

             
            5.0

            I have the best night sleep with this bed!

            By 

            from San Jose California

            About Me Midrange Shopper

            Pros

            • Comfortable
            • Good Support
            • Holds Shape
            • Soft Feel
            • Sturdy

            Cons

              Best Uses

              • Primary Bed

              Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

              I have always struggled with sleep, most nights I would be lucky to get 3 hours sleep. Someone suggested it may be my bed. So I decided to purchase a new bed and after several days of looking online at reviews I decided on this bed. It was the best decision ever! I sleep like a baby now, and wake up so refreshed. I definitely recommend this bed to anyone

              (0 of 1 customers found this review helpful)

               
              5.0

              I really like to buy this product, lm happy by it

              By 

              from Jazan KSA

              About Me High-end Shopper

              See all my reviews

              Pros

              • Comfortable
              • Good Support
              • Holds Shape
              • Soft Feel
              • Sturdy

              Cons

              • Develops Cavity
              • Lumpy
              • Squeaks
              • Too Hard
              • Too Soft

              Best Uses

              • Guest Bed
              • Primary Bed

              Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

              Magic design, hard materials that makes it unique

              • Affiliation:
              • I am an employee or otherwise affiliated with the brand

              (2 of 2 customers found this review helpful)

               
              1.0

              Lies

              By 

              from Denver, CO

              About Me High-end Shopper

              Pros

                Cons

                • Too Soft

                Best Uses

                • Primary Bed

                Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

                Their Guarantee is no Guarantee as it will cost you money to return it.

                Their Customer Service may tell you things that other agents won't honor.
                My Recommendation: record the conversations with them.
                Even getting the name of the representative is not enough as they will simply say they don't know who that representative is.

                I have a very bad back. I have to sleep on a bed that is unfortunately just right for my spine to avoid pinching the l4 l5 nerves. I assumed their adjustable bed would be capable of dialing in the right position. It doesn't. There is something very different about the pressure support provided by an air bladder and that provided by traditional springs. I am not an engineer so I cannot really describe the difference; I did see a fairly accurate review that attempted to describe the way air supports the body. I did not read this until after purchasing the bed.

                The fact is be very careful about buying a sleep number bed if you have a bad back. Also, their return policy is NOT what they say it is. You don't get a trial period. I think that is why they are rated with only 2 stars. For a person with a condition like mine, the trial guarantee period is obviously the primary objective for purchasing such a product. Given they don't really offer a trial guarantee period, I recommend trying one of the other manufacturers that truly does have a guarantee that they stand by.

                (1 of 1 customers found this review helpful)

                 
                4.0

                Great mattress!

                By 

                from Meeker, Colorado

                About Me Midrange Shopper

                Pros

                • Comfortable
                • Good Support

                Cons

                • Develops Cavity

                Best Uses

                • Primary Bed

                Comments about Sleep Number Innovation Series i8 Pillowtop Mattress:

                This mattress is wonderful. I have hip problems and my husband has back problems. We are continually changing our "number" to our night. When the bed starts to feel like it's starting to form a cavity then we pump it all back up to 100 for the day and at night we bring it back to our number that night and it's just like a new bed.

                • Affiliation:
                • I received a sample

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