4.1
924 reviews
Sleep Number Beds

Read 924 Reviews

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by PowerReviews
Sleep Number Beds
 
4.1

(based on 934 reviews)

Ratings Distribution

  • 5 Stars

     

    (534)

  • 4 Stars

     

    (175)

  • 3 Stars

     

    (69)

  • 2 Stars

     

    (69)

  • 1 Stars

     

    (87)

80%

of respondents would recommend this to a friend.

Pros

  • Comfortable (95)
  • Good support (67)
  • Soft feel (52)
  • Holds shape (51)
  • Durable (50)

Cons

  • Develops cavity (27)
  • Too soft (24)
  • Squeaks (20)
  • Lumpy (16)
  • Too hard (15)

Best Uses

  • Primary bed (66)
  • Guest bed (47)
    • Comfort:
    •  
    • Support:
    •  
    • Firmness:
    •  
    • Durability:
    •  
    • Reviewer Profile:
    • Midrange shopper (43), Budget shopper (41), High-end shopper (18)
    • Affiliation:
    • I received a sample (78), I am an employee or otherwise affiliated with the brand (36)

Most Liked Positive Review

 

Mold problem solved by Select Comfort Customer Service

Recently, I heard a news report regarding Select Comfort beds having mold issues.  We have had a king size pillowtop 5000 for 6 years and been quite satisfied.  After hearing this report I...Read complete review

Recently, I heard a news report regarding Select Comfort beds having mold issues.  We have had a king size pillowtop 5000 for 6 years and been quite satisfied.  After hearing this report I immediately unzipped my mattress cover and discovered there was mold on the foam cushion as well as the air chambers.  The next morning I called Customer Care with great concern as I expected them to tell me the warranty didn't apply  and I would have to purchase a new foam comfort pad and air chambers.  Plus I was experiencing sinus problems this winter that I'd never had before and wondered if it was due to the mold.  After explaining the problem to the customer service rep, she immediately stated that they would send me a new pillowtop, new foam comfort pad, both air chambers & the center foam wall "overnight" with no shipping charges.  Select Comfort was true to their word!  The only item they requested be returned was the old pillowtop and they sent a prepaid UPS shipping label to return it.  Most people realize "mold" is a serious health problem today and any company that cares about their customers would not intentionally put those customers at risk.  I appreciate the service I received,  the helpful and courteous way I was treated, and the quick replacement of the mattress parts at no cost to me.  

VS

Most Liked Negative Review

 

Don't buy this bed

  **READ THIS BEFORE YOU BUY A SLEEP NUMBER BED!!**    My husband and I have owned one since 2004. The last few months I have become ill with...Read complete review

  **READ THIS BEFORE YOU BUY A SLEEP NUMBER BED!!**    My husband and I have owned one since 2004. The last few months I have become ill with constant sinus problems and severe allergy symptoms. So severe that it has affected my ability to work at times and I have had to miss work as a result. My husband was recently diagnosed with Asthma from our doctor and has been taking medicine to treat it. None of this made sense until today. I have been doing my own research into why we've had these symptoms and today I found the answer: I happened upon a website that talked about mold being a notorious problem with the Sleep Number bed. I ran upstairs and pulled back the foam mat and there it was on both sides of the bed - MOLD!!!  Sleep Number has known about this problem and has purposely not made consumers aware of it. They say that they have solved the problem on the beds made since 2005 by treating them with an anti-microbial agent. When I tried to get information on what chemicals are used in this treatment, I was told by a supervisor they could not disclose this information but was assured it was non-toxic. I wanted to see the documentation to support this and they said they would only provide it if I sent a request in writing, which I have. But here's the point: Why would you buy a bed from a company that would knowingly withhold information from consumers that could potentially seriously affect their health? It's tantamount to the tobacco industry knowingly withholding the debilitating effects of smoking. And doesn't it raise the question that if they would refuse to disclose this information for the health of their consumers, what else are they withholding? What exactly is in the supposedly non-toxic anti-microbial treatment that they are now putting on their beds to prevent mold? Do you think they would tell you if it was toxic?

 

Reviewed by 934 customers

Displaying reviews 1-10

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4.0

good

By 

from errachidia, MAR

About Me Midrange Shopper

See all my reviews

Pros

  • Comfortable

Cons

  • Squeaks

Best Uses

  • Primary Bed

Comments about Sleep Number Beds:

Sleep

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand
 
1.0

Worse bed ever!

By 

from Marion Ohio

About Me Midrange Shopper

Pros

    Cons

    • Too Hard

    Best Uses

      Comments about Sleep Number Beds:

      I couldn't get one good night of sleeping! I woke up with back aches, which I'm considering getting an attorney because you won't refund my money for the base and my back is a hot mess. Buyer Beware!

       
      1.0

      Second time purchasing...but, never again

      By 

      from Orange County, CA

      About Me Midrange Shopper

      Pros

        Cons

        • Develops Cavity

        Best Uses

          Comments about Sleep Number Beds:

          I owned a Sleep Number bed for 14 years and loved it. So, when it was time to replace it I got another one. What a mistake that was... I guess the quality has greatly declined over the years. The remote was inaccurate. The bed lost up to 20 points over the night and my entire body aches. When I called to return it, they wanted me to try and troubleshoot it and fix it myself. They did send me a 1.5" mattress topper which only made it worse. To return it was going to cost me between $175 and $60. But, the delivery guys took the original box, so now I have to find a box to send it back. AND pay to do it. At the very least - save your original box.

           
          5.0

          Love the bed

          By 

          from Texas

          About Me Budget Shopper

          Pros

          • Comfortable
          • Good Support
          • Holds Shape
          • Soft Feel
          • Sturdy

          Cons

            Best Uses

            • Primary Bed

            Comments about Sleep Number Beds:

            This is the best bed I have ever owned. I will NEVER sleep on anything other than a sleep number bed

            • Affiliation:
            • I received a sample
             
            5.0

            Good luck

            By 

            from Good luck

            Comments about Sleep Number Beds:

            Good luck

             
            5.0

            uuuu

            By 

            from san juse

            About Me High-end Shopper

            See all my reviews

            Pros

            • Comfortable
            • Good Support
            • Holds Shape
            • Soft Feel
            • Sturdy

            Cons

            • Develops Cavity
            • Lumpy
            • Squeaks

            Best Uses

            • Guest Bed
            • Primary Bed

            Comments about Sleep Number Beds:

            good

             
            5.0

            Great bed system

            By 

            from Alachua fl

            About Me Midrange Shopper

            See all my reviews

            Pros

            • Comfortable
            • Good Support
            • Sturdy

            Cons

              Best Uses

              • Primary Bed

              Comments about Sleep Number Beds:

              I was sceptical, but I bought one and tried it out, it has helped immensely with my back issues, like the feature of being able to adjust on my side of the bed as my husband has different preferences. All over I would recommend!!!

              • Affiliation:
              • I am an employee or otherwise affiliated with the brand
               
              5.0

              Can't sleep without it!

              By 

              from Centralia, IL

              About Me Midrange Shopper

              See all my reviews

              Pros

              • Comfortable
              • Good Support
              • Holds Shape
              • Sturdy

              Cons

                Best Uses

                  Comments about Sleep Number Beds:

                  We were actually not in the market for a sleep number bed but luckily we had a friend that bought one and then immediately moved in with a fiancé and didn't have room for a king sized bed. I am sooo glad that we ended up purchasing this from him! We wouldn't normally spend so much on a bed so we would probably never have purchased one without the prompting! From day one, we were in love! This is easily the most comfortable bed I have ever slept on and it is soooo easy to program to your personal preferences. We added a foam layer and a fluffy mattress pad and I'm pretty sure it is the equivalent of a cloud of heaven. I have always had issues with insomnia but this bed is literally so comfortable I rarely have trouble sleeping. We've had our bed for 4 years now and I have convinced my father and two sisters to purchase their own as well. They are equally as pleased!! My husband sleeps with a much softer setting than I do, but it doesn't effect either of us to have the settings differ. I know these are pricey mattresses but they are well worth it! I have storage totes underneath which is great because we always need more storage options! It is also high enough that you don't have to 'drop down' to get into bed either and that's a major plus for me! (Of course I am only 5'3" but still:) ). Love love this bed and will purchase again in the future!

                   
                  1.0

                  I would buy this product again and again

                  By 

                  from Casa , MA

                  Comments about Sleep Number Beds:

                  Good

                   
                  4.0

                  So comfortable, excellent quality.

                  By 

                  from Seattle, WA

                  About Me Midrange Shopper

                  See all my reviews

                  Pros

                  • Comfortable
                  • Good Support
                  • Holds Shape
                  • Soft Feel
                  • Sturdy

                  Cons

                  • Can be a little pricey.

                  Best Uses

                  • Primary Bed

                  Comments about Sleep Number Beds:

                  I seen this bed online, so I had to go try it out in the store for myself. And it was absolutely unbelievably so comfortable. From the first moment I laid down on it. I loved everything about it! But the price was a tad bit (okay a big tad bit) out of my price range. So I wasn't able to purchase one for my own bedroom, but then I found out my sister has one not only in her personal room but in her guest room as well. So ever since finding that out I'm over there quite often spending the night. And the bed really is just amazing. Its a solid bed, nice texture, keeps it form, nice and sturdy, all of the above. Great bed.

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