4.1
916 reviews
Sleep Number Beds

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Sleep Number Beds
 
4.1

(based on 916 reviews)

Ratings Distribution

  • 5 Stars

     

    (523)

  • 4 Stars

     

    (171)

  • 3 Stars

     

    (69)

  • 2 Stars

     

    (69)

  • 1 Stars

     

    (84)

80%

of respondents would recommend this to a friend.

Pros

  • Comfortable (81)
  • Good support (55)
  • Soft feel (44)
  • Holds shape (43)
  • Durable (41)

Cons

  • Develops cavity (24)
  • Too soft (23)
  • Squeaks (17)
  • Lumpy (14)
  • Too hard (14)

Best Uses

  • Primary bed (56)
  • Guest bed (43)
    • Comfort:
    •  
    • Support:
    •  
    • Firmness:
    •  
    • Durability:
    •  
    • Reviewer Profile:
    • Budget shopper (38), Midrange shopper (35), High-end shopper (13)
    • Affiliation:
    • I received a sample (74), I am an employee or otherwise affiliated with the brand (31)

Most Liked Positive Review

 

Mold problem solved by Select Comfort Customer Service

Recently, I heard a news report regarding Select Comfort beds having mold issues.  We have had a king size pillowtop 5000 for 6 years and been quite satisfied.  After hearing this report I...Read complete review

Recently, I heard a news report regarding Select Comfort beds having mold issues.  We have had a king size pillowtop 5000 for 6 years and been quite satisfied.  After hearing this report I immediately unzipped my mattress cover and discovered there was mold on the foam cushion as well as the air chambers.  The next morning I called Customer Care with great concern as I expected them to tell me the warranty didn't apply  and I would have to purchase a new foam comfort pad and air chambers.  Plus I was experiencing sinus problems this winter that I'd never had before and wondered if it was due to the mold.  After explaining the problem to the customer service rep, she immediately stated that they would send me a new pillowtop, new foam comfort pad, both air chambers & the center foam wall "overnight" with no shipping charges.  Select Comfort was true to their word!  The only item they requested be returned was the old pillowtop and they sent a prepaid UPS shipping label to return it.  Most people realize "mold" is a serious health problem today and any company that cares about their customers would not intentionally put those customers at risk.  I appreciate the service I received,  the helpful and courteous way I was treated, and the quick replacement of the mattress parts at no cost to me.  

VS

Most Liked Negative Review

 

Don't buy this bed

  **READ THIS BEFORE YOU BUY A SLEEP NUMBER BED!!**    My husband and I have owned one since 2004. The last few months I have become ill with...Read complete review

  **READ THIS BEFORE YOU BUY A SLEEP NUMBER BED!!**    My husband and I have owned one since 2004. The last few months I have become ill with constant sinus problems and severe allergy symptoms. So severe that it has affected my ability to work at times and I have had to miss work as a result. My husband was recently diagnosed with Asthma from our doctor and has been taking medicine to treat it. None of this made sense until today. I have been doing my own research into why we've had these symptoms and today I found the answer: I happened upon a website that talked about mold being a notorious problem with the Sleep Number bed. I ran upstairs and pulled back the foam mat and there it was on both sides of the bed - MOLD!!!  Sleep Number has known about this problem and has purposely not made consumers aware of it. They say that they have solved the problem on the beds made since 2005 by treating them with an anti-microbial agent. When I tried to get information on what chemicals are used in this treatment, I was told by a supervisor they could not disclose this information but was assured it was non-toxic. I wanted to see the documentation to support this and they said they would only provide it if I sent a request in writing, which I have. But here's the point: Why would you buy a bed from a company that would knowingly withhold information from consumers that could potentially seriously affect their health? It's tantamount to the tobacco industry knowingly withholding the debilitating effects of smoking. And doesn't it raise the question that if they would refuse to disclose this information for the health of their consumers, what else are they withholding? What exactly is in the supposedly non-toxic anti-microbial treatment that they are now putting on their beds to prevent mold? Do you think they would tell you if it was toxic?

 

Reviewed by 916 customers

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5.0

nice

By 

from US

About Me Budget Shopper

Pros

  • Comfortable
  • Soft Feel

Cons

  • Squeaks

Best Uses

  • Primary Bed

Comments about Sleep Number Beds:

Don't hesitate to buy this bed ,relaxing and comfortable

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand

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1.0

Disliked

By 

from Brooke tx

About Me Budget Shopper

Pros

    Cons

    • Lumpy
    • Too Soft

    Best Uses

    • Primary Bed

    Comments about Sleep Number Beds:

    I was so excited when I purchased this mattress. I have read great reviews on it and for sure thought this would be the best thing ever. Unfortunately it was not at all what I expected. It was too soft. For some they may enjoy that but it was too soft and so on uncomfortable. I would adjust the settings for my side of the bed but it didn't help at all. I would always be sinking in and it was a bit difficult to get out. Since it's memory foam it's almost too foamy and too much cushion. I really wish it worked but it wasn't comfortable. My husband wasn't happy with it either. Thanks was able to return it. I exchanged it for a normal type mattress and that was perfect for me. This may be good for some but wasn't for me.

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    4.0

    Slept like a baby

    By 

    from Green Bay,WI

    About Me Midrange Shopper

    Pros

    • Comfortable
    • Good Support
    • Sturdy

    Cons

      Best Uses

      • Primary Bed

      Comments about Sleep Number Beds:

      I have owned a sleep number bed for 10 years and love it. What a great nights sleep.

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      5.0

      Very good

      By 

      from USA

      About Me Midrange Shopper

      Pros

      • Comfortable

      Cons

      • Too Soft

      Best Uses

      • Guest Bed

      Comments about Sleep Number Beds:

      This product is totally comfortable

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      4.0

      I would definitely but this sleep number bed

      By 

      from BROOKLYN ny

      About Me Budget Shopper

      Pros

      • Comfortable
      • Good Support
      • Holds Shape
      • Soft Feel
      • Sturdy

      Cons

        Best Uses

        • Primary Bed

        Comments about Sleep Number Beds:

        This bed is in my bedroom and one in my guest room

        • Affiliation:
        • I received a sample

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        5.0

        The best sleep I've had in a while.

        By 

        from Springfield Il

        About Me Midrange Shopper

        Pros

        • Comfortable
        • Good Support
        • Holds Shape
        • Soft Feel
        • Sturdy

        Cons

          Best Uses

          • Primary Bed

          Comments about Sleep Number Beds:

          I spent the night at my sisters house she had one, I must say I slept better than I had in a long time, It didn't take me long to get myself one. When my daughter is home from college I have to beat her to bed or she will take my bed, for Christmas we will get her one, My husband likes his side on the harder side and I like mine firm but soft, you melt into it, and no more back aches

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          4.0

          Very nice

          By 

          from Egypt

          About Me Midrange Shopper

          Pros

          • Comfortable

          Cons

          • Too Soft

          Best Uses

          • Primary Bed

          Comments about Sleep Number Beds:

          Nice nice

          • Affiliation:
          • I received a sample

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          5.0

          Woooooow

          By 

          from San jose

          Comments about Sleep Number Beds:

          Woooow

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          4.0

          Goo one

          By 

          from Asheville, NC

          About Me Midrange Shopper

          Pros

          • Comfortable
          • Good Support
          • Soft Feel

          Cons

          • Squeaks

          Best Uses

          • Guest Bed

          Comments about Sleep Number Beds:

          This bed is good one but no the better in the market

          • Affiliation:
          • I received a sample

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          3.0

          i would buy this

          By 

          from iraq

          About Me Midrange Shopper

          Pros

          • Comfortable
          • Sturdy

          Cons

          • Squeaks
          • Too Soft

          Best Uses

          • Primary Bed

          Comments about Sleep Number Beds:

          between good and very good

          • Affiliation:
          • I am an employee or otherwise affiliated with the brand

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