reviewer
ihatesleepnumber
Reading, PA
Worst customer service I ever had to deal with!!
1 star rating

Cons
    bad customer service

SEP
15
2009

Sleep Number Bed - Select Comfort  — 

My husband and I bought a sleep number bed because it was recommeded to us.  The sales person in the store seemed nice enough.  He told us deliverly would be no problem; just tell them the day you want it delivered & set up.  We were told we would have our bed within 2 weeks and if for some reason did not like the bed, we could return it within the first month from purchase (roughly 2 weeks to try it out).  We were sold.  Seemed easy enough. 

Turns out the delivery company is completely incompetent and refuses to work with you on a time to deliver the bed.  They got extremely rude and demanding.  After not being able to bully my husband, we returned the bed.  But since we bought a mattress pad and 2 pillows, we were told the accessories were non-returnable.  We could only get an exchange for accessories.  Why do I need accessories to a bed I do not own.  My recommendation is DO NOT DEAL WITH THIS COMPANY!  It is more of a hassle and when you are willing to spend $4,000 on a new bed you should be treated much better!



I_thumb_down Sleep Number Bed - Select Comfort is not recommended by ihatesleepnumber

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