reviewer
TerryD
Pleasant Valley, NY

the mattress: glorified airbed; the foundation:glorified plastic

2 star rating

busy mom

AUG
23
2009

I bought two sleep number beds last year because I didn't know how hard a mattress I wanted and I figured these beds would allow me to change my mind on firmness.  I didn't realize that they were really only more expensive air mattresses.  Also, the foundations are made of plastic, though the price doesn't reflect that.  After just a year the legs on the foundation buckled and while they did replace the leg free of charge I had to wait over a week for a new one as the local stores don't carry replacement parts.  When I said I would drive anywhere in a 100 mile radius because I didn't want to be without a bed for so long, they told me the nearest supply house was in Utah (I live in NY).  When I finally got the leg in came in a beaten up box with a hole in it and no wrapping on the leg (not even a plastic bag).  I was supposed to return the damaged leg in the same box, but it was unuseable.  The replacement leg was all cut/scuffed up so I had to wait another week for a replacement for the replacement.  Again, for the price of these beds, its just not worth it.

Last edited on Nov 16, 2009



I_thumb_down Sleep Number Bed - Select Comfort is not recommended by TerryD

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I_comment_shdw24 Comments about TerryD’s Review

 


Dragonfly0979 wrote on Sep 30, 2009 at 12:14AM

We have had similar problems with our bed, and feel Terry D described it accuratly as a "glorified airbed". Unfortunate, but true, especially after the price we paid. My husband and I are VERY disappointed with our bed as well, it's simply not comfortable at all!