reviewer
JDBJ
Tampa, FL
Don't buy a Sleep Number bed!
1 star rating

Homeowner
Pros

    adjustable

Cons
    bad customer service, expensive, bed can look sunk in, Divider in the middle, Bed sinks

SEP
23
2009

Sleep Number Bed - Select Comfort  — 

The 30-night in home trial is a scam!

I had my Sleep Number bed delivered over a week ago and have had nothing but problems since.  The bed was not set up properly when delivered and I CANNOT get anyone to come out and fix. Talked to the store manager who would only point out that NO ONE ever has EVER had ANY problems in the past, then gave me a customer service phone number.  Repeat calls to customer-no-service have not helped.   They promised someone would contact me in 48 hours but nothing!  Called to return the bed but if you do that, you're out the $159 delivery fee as well as a $200 pickup fee...so you end up spending $359 and have nothing to show for it.  So they know once they've sold you a bed, they've got you!  With any other product, would you be willing to PAY $359 just to try it??



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