Sleep Number Bed - Select Comfort Review

Select Comfort Sleep Number Bed--7000 series. 

One thing you must know BEFORE you purchase a Sleep Number Bed (SNB) is there is NO REPAIR SERVICE if something goes wrong with your bed.  If something breaks they will send you the part(s) but you have to make the repair yourself.  I own a King size SNB.  Even before you get any new parts YOU have to diagnose the problem by crawling under your bed and troubleshooting.  If you are disabled like I am and no one else in the household to do this for you that is difficult.  I called the home office in Minniapolis (Bill McGlaughlin is the CEO) and his assistant (Chad, employee #89638 and it was his choice to tell me his employee number rather than his last name) had a very canned statement about the repair of my bed and it was if it's broke and you can't fix it, TOUGH!  They are happy to send out parts but if you want someone to come fix it they will call the people that delivered and set up the bed and it will cost $150 each time they have to come out.  As far as the comfort of this bed; we have had it about a year (they came back over the first 3 months, many time to replace and add things to this bed), it tends to sink in the place where you lay and then there are higher places on each side of where you lay so if you don't get right back in the rut your body had made you do roll back into that spot because of the hill on each side of you.  My husband is terminally ill with cancer and I purchased this bed so he could hopefully have ultimate comfort during his struggle--it was a bad/expensive decision.  Keep this in mind if you are thinking about purchasing one of these beds--folks they are NOT WORTH IT!!  PS:  The problem with my bed is the chambers will not hold the air.  We put it on the setting we want and in a few days the air has gone down.  Even if they sent me new chambers, they come in a small box, I would have to inflate (?? how) them and on a King size bed they are huge once inflated, disassemble the bed (zippers, padding, foam), put the chambers in the bed, reassemble the bed--it's a lot of hard work.  IT TOOK TWO YOUNG MEN TO ASSEMBLE THE BED TO BEGIN WITH (and that's another story:  they knocked a TV off of a table with one of the air chambers when they installed the bed, fell into a slider door and tore the window treatment covering the door, and caused over $1,000 (more like $1500) damage to my home). What make them think that a disabled person could do these kinds of repairs??  And then I am thinking, why should the consumer have to make repairs on a $4000 bed?  I should have read the reviews prior to buying--I would never have purchased if I had.  You should consider this kind of purchase very carefully--they do not stand behind the QUALITY of these beds--their idea is "just send out the parts" and they could care less if you are comfortable or happy with your bed!