| Cons |
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I purchased a Simmons Black Beautyrest Hyacinth ult pl mattress in September,
2008. It lasted 1 month as the side collapsed. It was inspected and replaced with the
same model in November 2008, this mattress lasted 2 weeks before the same thing
happened. I am in the process of getting this one inspected. I called Simmons cust-
omer service and was told that this was not a manufacturing or quality problem, but
that you should not sit on the edge of your bed only to get in and out. If you need to
remove your slippers on take a drink of water or any thing else, you should use a chair
Mattresses are not made to sit on. Well I'm 70 years old and I've used a few mattresses
and I have always sat on the edge of my bed to take off my slippers or get a drink of
water, without the edge of the bed collapsing. My next mattress will not be a Simmons
especially after talking to the rude customer service rep. I have had Simmons mattresses
in the past ,but I won't in the future.