Silpada Designs Fine Sterling Silver Jewelry Review

I don't put much weight in her comments. If her pieces developed black spots, she probably sprayed her jewelry with perfume which will eat away at any silver. It's an acid and while silver is a metal, it isn't impervious to the elements. Next time, don't treat it like costume jewelry but like the precious item it is. Also, never spray your pearl jewelry with perfume unless you want them to lose the nacre. After all, they are organic and only have a hardness factor of 2 compared to the diamond at 10. Precious metals, gold, silver, platinum, all require a certain amount of care. Maybe Jo needs to do her accessory shopping at Wal-Mart instead of high-quality, fine jewelry and dispose of it after she has destroyed it.

I think Jo in all areas of her life is a very hard person to satisfy. In case she is unfamiliar, all sterling silver will tarnish and require polishing just like your fancy flatware. I have found Silpada Designs to be very accommodating if and when there is a problem with a piece of jewelry. I am currently attending a school to learn how to make fine jewelry in sterling silver and gold and it is a very labor intensive job. These pieces are not manufactured in some factory. They are hand made by artisans all over the world. Believe me, I charge a lot more than they do for the items I make. Try and go to any department store when an item doesn't live up to your expectations to get it repaired or replaced. Silpada gives a lifetime warranty on all their jewelry. Good luck finding that somewhere else. If she thought the earrings were too heavy, all she had to do is contact her rep and ask to exchange or refund them. She wasn't stuck with them except by her own choice. Jo needs to lighten up or maybe she is a competitor. I have many pieces and love each and every piece. Can't tell you how many compliments I receive all the time. Too many to count.

Hello AlysaV, I'm thinking about becaoming a rep. I just had a party and got 13 orders. I went to my reps home to finalize my personal jewelry order and saw that she lost a few pieces of her samples. I'll tell her that you know of a girl that had an earring replaced. That is really fabulous. --Joanne

I think it's pretty darn great that they replaced it! My Tiffany's heart bracelet tarnished and got corroded in one spot. To "return" it, I had to pay for my own shipping, PLUS a return/repair fee!
I've had much better luck with Silpada, at better prices than Tiffany's. I won't waste my money there anymore.

I am a sells rep for Silpada and have over 200 pieces and never have had anything break or a return for breakage...Silpada customer service is the best-never a problem for a return if someone wanted another item...Are you sure you haven't bought Premeire jewelry??

Jo should know that every Silpada piece is guaranteed for life and she can get a new bracelet at anytime. You also have 60 days to return or exchange anything that you don't like/is too heavy/doesn't fit. I'm a Rep. and I've never had anything but amazing service
from Silpada. Any Sterling Silver jewlery could break if cared for improperly, so this is not unique to Silpada Designs.

All jewelry breaks from time to time, and especially handmade pieces. silpada definitely doesn't have the market on that. the great thing about them versus other places to buy jewelry is they will replace it for you, even if you bought it five years ago! NO ONE I have found can match that. And I don't understand these people who say Silpada is expensive...what are they comparing it to? It is not costume jewelry you get at target. This is the same stuff you would buy at Tiffany's and Norstroms, and hand them down through generations. Sterling silver is beautiful, is more "in" than gold, and is just as valuable. Definitely worth every penny!

I have a wonderful new company if you love sterling silver jewerly. Check them out at www.roxanne.aurastella.com I became a rep. i love the jewelry so much.

Hi Jo -- that sounds like a weird bad day at Silpada. I am a rep but not a sales-y type of person. I have honestly had nothing but great customer support from them. What I have learned is that sterling (any) gets tarnished very easily if you do not put it away propely. If you keep the jewelry separate from other silver pieces and in a plastic baggie..you wont have black spots. If you shine it up with a cloth real quick, it wont tarnish. Now I know we all dont have time to do this all the time, but it makes a huge difference. p.s. your sales rep is supposed to do the return for you and make it real easy. Please dont give up on silpada. I have had things tarnish and break from Saks fifth Ave and Tiffany too! At least Silpada will replace the items. I even know of a girl that lost an earring and Silpada was nice enough to replace it. You can't say that about too many companies.

I wonder why the representative gave you a number to call regrading returns. It's Silpada's policy that the reps handle the returns.

That's disappointing when things don't hold up.

Oh that's a shame, Jo! Their stuff is really expensive and should hold up better than that. I have a few pieces that I paid way too much for but got sucked into buying at a friend's party.

Sounds like all that glitters sometimes isn't worth buying.

It's too bad the jewelry didn't hold up for you.

Last edited on Nov 20, 2007 at 1:43PM