3.9
192 reviews
Other Photo Websites:
  • Average: 3.4
  • High: 5.0
Type:
Photo Sharing Websites, Photo Printing Websites
Shutterfly.com

Read 192 Reviews

Amazing, beautiful designs

5

I recently purchased a notebook for my wedding planning and it's absolutely beautiful. Great deals and prices!

Orlando, FL

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NEVER BUY ANYTHING FROM SHUTTERFLY

1

Shutterfly IS A RIP OFF!!! IF YOU WON ANYTHING FROM THIS COMPANY FROM @Safeway / @Albertsons MONOPOLY THAT IS FREE, THEY WILL CHARGE YOU OUTRAGOUS SHIPPING CHARGES! I WON ITEMS THAT WEIGHED NO MORE THEN 10LBS AND THEY CHARGED ME $40 IN SHIPPING TO GET MY ITEMS. #Albertsons #Safeway #Shutterfly SHAME ON ALL OF YOU! #MonopolyRipOff 😡😡😡😡😡

Seattle,WA

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Had a book made from photos sent in

5

I have had several books created by Shutter fly and I couldn't be any happier. I just got one made for my niece and her future husband and was so happy about how it turned out when I looked at it. What an EXCELLENT JOB they did! I will for sure use you again in the future!

Hamilton Square, NJ

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Face Picture front of book was BAD. two people look sunburn

1

I cannot see how the person who made the cover could not notice how red the faces were? This book should not been sent out in this condition.

Fort Wayne Indiana

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Helpful Customer Service

5

I have made or should I say my kids have helped me make photo albums thru Shutterfly previously. Last night I called Customer Service and I had the greatest help from the Representative. He was patient and very helpful. He actually organized a photo book for my in laws that is wonderful! I will certainly be calling again and hope to have the same experience...The Products are wonderful, but Customer Service is even BETTER!

Ozone Park, NY

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Love it

5

My mom loved her mother's day gift

Clermont Fl,

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So disappointed in lack of functionality

1

I had an terrible time creating a photo book, having spent hours sorting photos, and then when it came time to create the book, it required alpha sort or date taken, so all had to be redone. Upload was slow to appear, so there were duplicates and triplicates that had to be screened out. Getting direct help is hidden layers in, after you spend precious time trying faqs or looking at consumer posts.

New York

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Creating a Photo Album in Shutterfly is SO FRUSTRATING!

1

The software freezes constantly, takes forever to make a change that you don't know whether it's freeze, won't let you edit the book after allowing it for a while. It is so frustrating!!

New York

Shutterfly is not for Professional Photographers or Designer

1

Shutterfly edits your photos without informing you and makes it difficult to remove edits. Each photo must have the edit removed individually and it's difficult to find the place to remove the "fixes"(they changed everything with there new format). Most people don't even know they are adjusting their images. Many of the products are poor: placemats, grocery bags, etc. I haven't tried many but the only product that has been satisfactory is the playing cards. Books have issues and you many times have to ask them to reprint. They are just too expensive for all the hassle. I have been a faithful customer for years but I am moving to another book printing company like Blurb.

North Dakota

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Google promo codes!

5

I love shutterfly. I created an account and I "liked" them on facebook. I get emails for promo codes or see promo codes on facebook all the time. If you do not want to do that, you can find them just by googling promo codes. Shipping can be high; however, I have already gotten two free hard cover photo albums (one was with wedding photos for my mother in law and one was with photos of us leading up to the wedding day with blank spaces and cute quotes which we used as a sign in book). I have also received promo codes for free return address labels with our photos (shipping was $2 for this) which we used on our thank you cards and for a free mug. In addition, if you get the app, they often have different promos and almost always have free 4x6 photos. I would consider removing a star because of the cost of shipping but the truth is if you get a professional photo album for free and only pay $8 for shipping that isn't so bad.

New York, NY

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Shutterfly.com

3.9 192

77.0