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13% |
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13% |
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26% |
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0% |
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50% |
Most Helpful
Most HelpfulI have shopped with ShopNBC for a number of years, both online and through watching their shopping channel on TV. They have some very good jewelry lines (Offerings Jewelry, Generations 1912, and others) and the shopping channel is technically of very high quality and is quite entertaining (much more so than QVC and the other shopping channels).
I have experienced two particular problems with ShopNBC. First, they provide a "retail value" for each item (saying what they believe the item would be worth elsewhere). Of course, their own price is always much lower than the retail...
read full review »I have ordered from ShopNBC for years but have recently found their customer service to be horrible. For the past two years all of my orders have been shipped to me at my home, but recently as of November all of the orders I place online go to my mother's house which is an hour away (my address from 2 moves ago). When the first order was sent there, I was very very careful to update all of my addresses and was vigilant during the checkout process that the old address didn't appear -- surprise, the order arrived at my mom's address. I gave the representative and the supervisor I spoke to different...
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