This is a great cleanser. I have sesitive skin and american products usually break me out or make my skin super dry, not shiseido though! (But that's because Shiseido is a japanese cosmetics company). I use the cleanser once a day with my clarisonic. It cleans my skin really well! Much better than proactiv, whch did nothing but break my out after awhile. The cleanser comes with small, blue exfoliating beads, which are suppose to exfoliate dead skin cells. However, I found that the exfoliating beads don't really do anything. There's too little of them to actually fully exfoliate my face. No problem there though, since I use a separate exfoliator and I bought this products mainly for the purpose of cleansing. A little goes a long way. I bought this in June 2009 and has been using the same bottle ever since. After over a year, I still have some left in the bottle (I wash my face everyday, once a day, sometimes more).