A beautiful site and a leading trade mark
I am losing money because of Sharebuilder. They promised me I would make the deadline for the 2014 IRA account. They made me crazy while opening up an account. It took two months of faxing my license, passport, and social (since it was always unclear???) until my account was approved.Every time you send a fax it takes two days until someone sees it. For some reason they do not accept documents through email. I've spent hours on the phone with them. Now I was told my check was sent back to me a while ago although I never received it! Stay far away from them!!!
Would not recomend share builder to anyone they have been taking me around the block to apply promotions
Share builder is a great place for new investors to learn and prepare for their future, by handling their own retirement account. Customer Service This area does lack a little in support, however overall is not bad, the weakness is that you may get stuck waiting on the phone for a tad bit longer than most sites to speak to a rep. Product Variety Share builder allows you to access all the stocks that are available on the market. The one thing that is a downside to the site, is the rate of trades, you will have to pay $6.99/trade, this can at times eat into your profit, so you will want to make sure you are investing a reasonable price to get over this fee. Ease of Use Share Builder in my opinion is fairly easy to use, they do also offer some FAQ's to help you get started when your first starting an account with them. The thing that investors have to remember is that by using sites like Share Builder you will be cutting out the middle man, meaning that you will be investing directly into the market yourself and will be responsible for your choices.
Three years ago, I opened up a ROTH IRA with ShareBuilder. Later, I took advantage of incentives they provided to invest in mutual funds. I've never encountered any issues and their online site makes it easy to monitor and manage these investments. I do find investing to be a bit confusing and after I read how smart it was to invest in ROTH IRAs, I was easily able to open up a ROTH IRA on ShareBuilder.com. There are no fees and no minimum needed and it only took a few minutes to open up the ROTH IRA. (I initially chose ShareBuilder because a financial blog writer said he chose ShareBuilder.) Later on, ShareBuilder offered a bonus to make another investment. I chose a mutual fund (almost at random) and I got the bonus and that mutual fund has done very well in the three years that I've owned it. About 4 months ago. I added another $25K to my account in part to get the $200 bonus, but also because they offer fairly low cost funds that I think could meet anyone's needs. For example, you can invest in a fund with a target retirement date that is designed to ensure the best return based on when you want to retire. In the small print, they explain you will have to wait a while for the bonus and it did take 3 months for them to deposit the bonus into my account, but they did give me the bonus without me having to follow up or ask for it. That same bonus offer is still in effect. (You just have to enter the promo code for the bonus listed in the small print into your account.) Customer Service I've never needed to call customer service because the website explains everything nicely. Product Variety They offer balanced funds that allow you to benefit from investing in the stock market while minimizing risk. Ease of Use It was easy for me to invest and to see any associated fees.
A few years ago, I wanted to get involved in the stock market just to see what it was all about. I didn't want to put in a lot of money or time, so I needed something driven for a beginner like me. It has been a wonderful experience. Customer Service Although I have never had an issue that needed addressed by customer service, their website is set up to guide you through any questions you may have, and periodic emails keep you up to date. Product Variety Most stocks are ready available as part of the sharebuilder package. If you can't find a stock you're interested in, you're not looking hard enough! Ease of Use I didn't have a clue what I was doing when I started, but once I got on the website I found it to be simple to invest. Some of my favorite features are automatic deposits from a funding source, automatic investing when you have a set amount of money in your account, and automatic dividend reinvestment.
After finally being fed up with their terrible customer service, trade execution etc, I finally decided to transfer my assets out. They charged me a 75$/account fee (as far as I know, the highest in the industry) and (on purpose) took the maximum time allowed by regulation to process the transfer, during which time my assets were frozen . They are also the ONLY major discount brokerage NOT to participate in the electronic clearing house, so that they can keep and use your cash as long as possible. In addition, many stocks cannot be traded, and no foreign stocks. Their automatic investment plan will always use the highest prices of the day, so you will loose 10 times what you save in commissions. Verdict: So bad and dishonest, it cannot get any worse. Customer Service Miserable: Cutesy emails from "customer service" representatives who all assume that their customers are morons. Product Variety Many stocks cannot be traded, poorest execution in the business
If you know what you are doing and are confident trading stocks and options, this is the best trading platform out there today. The fees are fair and reasonable. You get immediate trade results and can set up a ton of options to time your trades. Here is the thing though, you have to know what you are doing. You will lose out if you are a novice or experimenting on here, you need to learn what you are doing first. Stocks are a gamble!