My mother is a deaf senior person and I assist her with her finances. I was looking at her Credit report and realized that it dropped by 86 points. I looked into this a little more and realized that one of her payments arrived to seventh avenue a few days late. I reached out to the company on behalf of my mother, who has been a customer of this company for 12 years, and requested a good faith removal of the delinquent payment from her credit reports. This company stated it was against company policy and refused to remove this reporting. I have had this same scenario happen to me and my credit card companies have offered to remove it because they value my business. I would not recommend this company, as I do not believe that they value their customers.

Jubai

ohio

Crooks! This seventh avenue appears to operate an in house "fraud department. An example scam: company buys mailing lists, then sets up fake in-house accounts using only limited mail list info like name & address, then process a fake purchase/ invoice, the "customer/victim" that never heard of them gets a bill in the mail... then either the the victim pays accidentally (ie: fake bills are usually a few hundred dollars, or victim calls in and is immediately forced into a "reporting third party identity theft" process. The ID theft forms and process are actually designed to complete their identity theft of your information. They will eventually insist you fill out their forms and disclose your social security number to them or continue to leave the account open with old and new "fake" purchases begin charged to you the victim... by the way, this company says they do not require social security number or bank info or similar in order to set up an in house credit account.. ..

j-s

Houston TX

I like shopping online at Seventh Avenue because of all the neat home decor items they have, but they prices are a bit high, but I will continue shop there since I like the site and their products. Most of what I have purchase has been good quality and is worth the price I have paid. I would recommend shopping with Seventh Avenue if you are looking for the special something to add to your home decor. Ease of Use The site is easy to use. You can search for items by the price from lowest to highest, etc. The easy product tabs at the top of the page help you search for the item you are looking for much faster. Product Selection Seventh Avenue has a great product selection; many of the items you cannot find in stores. Product Pricing Seventh Avenue is a great online store, but most of their prices are too high. You can normally find a coupon online to use to get 10% to 20% off, but then you still have to pay high shipping prices. Customer Service I have only dealt with customer service on one occasion. I received artwork delivered from FedEx and during shipping the pictures were torn. I emailed customer service and they sent me out another pair and did not charge for the second pair, and did not charge me for shipping, so I was satisfied with how they handle the situation. Shipping and Returns I have had to send one item back and there was no issue and I did not have to pay additional charges for shipping and handling.

SBarbour

Undisclosed

SeventhAvenue.com is one of the best and worst stores on the internet. It is one on the best online sites for solar garden products, as far as selection goes. They honestly have some of the cutest outdoor lighting I have seen in quite some time. They have a nice selection of products in pretty much every category they have. There customer service center has gone above and beyond my expectations each and every time. There communication post sale is excellent as well. To be honest, they have really got the business mastered in those major areas. I would even go further to say that this site has amazing gifts that pretty much anyone would be happy to receive. The one thing about this business that makes it one of the worst to shop at is most certainly the prices. The pricing at this store is absolutely too high. Even when I consider the overall quality of the products they sell, I don't feel very comfortable recommending shopping here without first encouraging you to use a comparison price search engine first.

Estella1

USA

I've been a Seventh Avenue customer for a few months now. I received a catalog from them and after looking through it I decided to get on the website. I'm also a customer of Fingerhut and wasn't really interested in having another charge account but after looking at the items on Seventh Avenue's website, I changed my mind. :) The things I've ordered the most from Seventh Avenue are in the "Home Store" section. They have so many neat things to decorative your home. Things that you can't find in a store. I would say the prices are reasonable though I don't think I'll be ordering any of the heavier items because of the extra shipping charges. I've bought decorative accents for several rooms in my house so far and have received many compliments. I haven't yet had to contact customer service so I can't give a review on that. I will say that Seventh Avenue ships items quickly. My orders usually only take a day for processing and then I receive an e-mail letting me know the items have shipped. So far, I'm a happy customer. :)

cpeg85

USA

Seventh avenue is one of those websites where you buy now and pay later. You order the stuff you want and then receive a bill about a month later telling you what your monthly payments are and when they due. Unfortunately, to my knowledge, they don't report on your credit unless you don't pay. I wish they reported the good stuff too. They sell some good stuff. I have received some really nice products from them. However, I have received some bad products too. For example, cheaply made jewelry and dinnerware that had been chipped. Sure you can return the stuff, but it's so much trouble that you don't even want to bother with it. I don't buy anything anymore unless it has all perfect reviews. The products are also expensive most of the time, but that's the down side to a buy now pay later website. The customer service is really bad. If you email them, you will never receive a response and if you call, the people act like they don't have clue how to do their job. I will still continue to order from them every so often though.

sln4

USA

I am a long time fan of the Seventh Avenue Catalog. They have amazing products at resonable prices and even offer their own line of credit with low monthly payments. However, the past two years have shown quite a decline in how this company is being run. They are out of stock or backordered and their customer service representatives are rude. Previously, returns were easy and refunds prompt but again, in the past two years, it is difficult to deal with this company. I am very disappointed since I have referred this company to many friends and family members.

ravendon

Newark, DE

I received a catalog from Seventh Avenue because it is part of a group of stores including Swiss Colony.  I began to glance through their catalog and was joyfully surprised at the unique products and reasonable prices. Some of the items I have tried to locate for years, not even knowing if it existed.  I ordered a product that converts photographs and negatives to digital form for $99 and one of the most beautiful stained glass fireplaces I have ever seen for $399. Both are everything and more they were advertised to be and the service is excellent.  I received an email immediately acknowledging my order and a tracking link to stay on top of things. Everything about the company is efficient and well done.

cpsuval

Albuquerque, NM