Serta Pillowtop Mattress Review

I'm a mother of two busy children and cherish my sleep.  Ditto for my husband.  That's why we did a lot of research before buying our Serta Pillowtop Mattress for just over $1300.  We did online research, went to several stores, and tested a lot of mattresses before making our purchase.

Like several of the reviews on Viewpoints, we were very happy with our Serta Pillowtop Mattress for the first few months.  However, it wasn't too long after our purchase that we noticed a small hill forming in the middle of the bed and two crevasses on the sides of it.  We rotated the mattress thinking that it would help.  Nope.  We then rotated it again so that the hill (which was becoming a mountain by then) was where most of our body weight was and we hoped that we could flatten it some.  Nada.

We've since had the mattress less than two years and the mountain has only grown no matter how many times we've rotated it.  Because the mattress is a pillowtop, we can't flip it over.  I've thought about trying to get it replaced through the warranty but from what I've heard and read, it's very hard to get a warranty approved.  Yes, I realize that I should still attempt to get something done about our mattress and will add it to my "to do" list. 

In the meantime, I highly discourage anyone from purchasing a Serta Pillowtop Mattress without heavy consideration and a lot of research.  We thought that we did everything right before investing in a mattress that we planned to have for several good years.  Expensive lesson learned.