Serta - Perfect Sleeper Mattress Reviews

My previous mattress was purchased in the early 70's, prior to my birth, so needless to say, this mattress is a drastic improvement.  It has a "super" pillowtop, which you might think would make the bed too soft.  That isn't the case for me, though.  I find it to be just right for my taste.  It is also advertised as being stain proof, which isn't relevant to me persoanlly, but I'm sure it would be a plus for someone with children or someone who likes to eat in bed.

 I find that liking of mattresses has a lot to do with people's personal taste.  I can say, though, that I really like this...

My husband and I purchased our King Size Serta mattress (and box springs) about 18 months ago and we are now looking to purchase a Sleep Number bed. After 6 months we noticed the bed was begining to sag where we slept (I'm 5'6", 150 lbs & my husband is 6'0", 200 lbs). With neither of us being particularly "large people" we thought this to be poor manufacturing - indeed, it is! We now have a 1-2" sag on each side of the enormous hump that has arisen in our mattress an no warranty to fall back on because Serta doesn't stand behind their products.

Be warned that any mattress can have it's downfalls...

Right now, I spend 9 months of the year in a college dorm on a prison mattress, and this mattress has changed the way I sleep. Every night when I lie down on my bed, I instantly feel like my joints are all assuming a rejuvinating position. I would frequently awake on my older (but decent quality) mattress feeling like some of my joints (including vertebral) hadn't quite been in an ideal position for most of the night. Not the case on this one. Every morning, when I first hit...

My wife and I purchased the Serta Perfect Sleeper queen mattress and bedspring and it developed the body caves within the first year. We both wake up in the morning with back pain and find it hard to sleep at night. Our last bed was purchased for $300 mattress and bed spring from someone selling them on the side of the road, that bed lasted 13 years and we would rather have that bed back now and dump the Serta! We are looking to replace our Serta now (it is still less than 2 years old!) and we will never by a Serta again!

We bought a Serta Panorama bed for 1500$ 3 years ago for a wedding present to ourselves. This has been a nightmare of a mattress. I am pregnant and miserable, my poor husband wakes with back and neck problems every morning because he gets the deeper of the two holes in the mattress.

The warranty process has lasted months now. After paying 45$ to have someone inspect the mattress and finding it faulty... they now want to add 80$ to have them pick it up and redeliver it after they do a "quick fix" in the factory.

When asking them what I am supposed to sleep on while they are repairing it they say...

My Serta mattress started sagging before one year.  After year 2 full body impressions on opposite sides of mattress due to turning mattress.  I bought this mattress for back support as advertised.  I can not sleep in it now due to backache from deep impressions.  I have a 10 year warranty that is why i purchased it.  Serta advised me they will not honor the warranty. It is not sagging enough for them to bother with. I am out for  a king size $1200 and sleepless nights.