$1200 worth of garbage after 12 months!
looking for durability, interested in comfort, practical, not rich, have back problems
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NOV
13
2008
Serta - Perfect Sleeper Mattress —
We bought the Serta Perfect Sleeper pillowtop mattress (Panorama model) in Dec. 2006. We also bought a twin size version for our 14 year old son. By Dec. 2007 both the twin and queen mattresses had body wells in them so deep that all three of us woke up every day with back problems. We are average size people. Prior to leaving the store where we purchased the mattresses, I asked the salesman what to do if we had any trouble as there was only a 30 day store guarantee. He discussed the warranty paperwork with us but stated that it was almost impossible to get a mattress company to make good on a warranty claim. After suffering another year, we are once again shopping for two good mattresses. I will not purchase another pillowtop of any kind as I believe the mattress breaks down in this area the worst. The springs in our particular mattresses must also be a problem as they do not support normal body weight after one year of use. It's a shame to have to dispose of a $1200 queen mattress less than 2 years after use. I wouldn't even save this mattress to use in a guest room as it is so horribly uncomfortable. It might as well be 35 years old as that's what it feels like.
Serta - Perfect Sleeper Mattress is not recommended by stewsu
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