We ordered our Serta Pillow top Mattress from shop NBC. At first I was concerned because my husband wanted a firm mattress and I wanted a soft one. However, the first night I slept on the mattress was the best sleep I had gotten in years. We have had our mattress for over a year and I still love it. Most pillow top mattresses start to show a dent where you sleep the most. This one does not. It still sleeps as good today as it did the first day i got it.