Serta - Firm Pillowtop Mattress Review

If you want to sleep good don't buy a Serta. 

I recently purchased a Serta mattress and have not had a good night sleep since.  The body impressions after the first week of sleeping on the mattress were 3/4 inch after leaving all bedding off for the three hours as required to file a warranty claim.  Unfortunately the body impression wasn't the minimum 1.5 inches required for the claim to be filled.  A month in the body impressions right after sleeping reached over 3 inches but unfortunately bounced back to around 1 inch after three hours.  I called both the store where I purchased and Serta directly by both I was told that it was the other person's problem and there was nothing they could do.  Also I was hung up on by a Serta Representative and after calling back the next day to talk to her manager was still told there was nothing that could be done and that her customer service was the standard of the company.  "We make the best mattresses".... I don't think so.