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I just recently bought the Serta firm pillowtop mattress over the weekend, and just waiting to see if it's all that it's cracked up to be. It is a comfortable mattress to say the least but my complaint or should I say problem, was a stiff neck in the morning. I hardly sleep on my pillows I always tend to find myself laying flat on the bed by morning. Tossing and turning on my old mattress in the middle of the night my neck would ache just to turn it. I had enough and upgraded. Since my purchase, my neck still does ache a little, however it has only been a few days, but I did go this morning virtually acheless. My hubbie, has no problems, heck he had no problems with the old mattress. We have a platform bed, it's a little high but it fits, doesn't make that much of a difference in regards to the platform, low profile look. Needless to say, I believe that my purchase wasn't in vain and will turn out to be a great investment.