Sephora is a great store and works well as a website for consumers. Due to the sheer volume of products they carry, it is often easier (and much more enjoyable) to navigate the content online. I am a big fan of the various brands they carry and appreciate the free samples I get with every order. I have never had an issue in ordering or receiving what I've ordered. They are always prompt. I would choose to shop using Sephora's website 9 times out of 10.