Hello, my name is Kristin. I work for Select Comfort in the Customer Serivce Department. I am so sorry to hear about the issue you are having with the center of your bed. The good news is this actually has an easy solution to get you back to having the best night's sleep you can. We have something called a chamber lift. The chamber lift is designed especially for this situation. It goes under the air chamber that is lower to give it a "lift" by approximately 1 inch. This is a no charge solution, you can get the chamber lift by either calling us at 1-800-472-7185 or e-mailing into customerservice@selectcomfort.com with your preferred settings, the heights and weights of each person and your preferred UPS Ground shipping address. We look forward to hearing from you, and getting you back to comfortable in your bed.
Sleep Well,
Kristin Prahl