Absolutely horrible customer service
a comparison shopper
| Cons |
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FEB
21
2008
Sears.com —
90 day satisfaction guaranteed on any tool purchase!!! At least that is what they claim. Beware of restocking fees. I used my saw one time to cut one board and decided to return it. Numerous calls to store in Sherman went unanswered. No seriously, no one would answer the main phone 903-870-2200 in Sherman Texas for 2 months. I am a member of the Craftsman club and was considering buying a Craftsman lawn tractor, but with the fall of quality carried by the Craftsman name, I seriously don't think I will purchase anything else from Sears or Sears.com. Horrible service.
Sears.com is not recommended by furnitureking
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