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We have had our Sealy Posturepedic True memory form mattress for years. We love it and hate to sleep on anything else. The 20 year warranty was a feature that sold us back then. Well, 8 years later we called a dealer to ask that they come an examine of bed. The middle was sagging and we were always rolling towards each other (not a bad thing, haha).
The dealer was here within a few days and all arrangements were made to ship our mattress to the factory . The inner memory form core was replaced and returned to us at no charge. We are very pleased as we feel as we are sleeping on a new bed again.