Sealy Pillowtop Mattress Review

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Overall 3.86 of 5 view all 90 reviews

sm1949
Sioux Falls, SD

Sealy posturpedic box spring-do not buy!

interested in comfort

Cons

lasted less than 5 years

DEC

2008

Sealy Pillowtop Mattress —

Our Sealy posturpedic set has a box spring that is very noisy. In August 2008, when we had the set 8 months we filed a complaint with Sealy (the store we bought it from had gone out of business). The response we got was a generic letter explaining about body impressions in the mattress. I responded in Sept 2008 with a letter again complaining about our noisy box spring, not the mattress. I have also called and left messages for someone to return my calls. As of yet-Dec 29, 2008 I have had no response from Sealy. Their customer service sucks and the box springs are not made of quality materials if they don't even last a year. The set is supposed to be under warranty but obviously Sealy does not respect the warranty or stand behind their claims of 'customer satisfaction'.