selected
unselect
DIRECTV
0 stars! The costumer service for this company is nearly non-exsistant. I've had the service for a week now and the crap has never worked. There was a constant searching for signal bar that blocked a large portion of the screen, and the on demand never worked. I never signed the contract because when they installed it it didn't work. The tech guy said he'd call me back with in 24 hours, never did. After a few days we called the company again, the response i got was, the tech will call you within 24 hours. never got a call, and he ignored our calls to him. And after not signing the contract, they...
read full review »
DIRECTV
The service at Direct TV is horrible. First of all, you are dealing with a person, who knows where, that is reading from a script to trouble shoot your problem. To them, we are all idiots. During the trouble shoots you become qualified as a Direct TV technician since YOU are doing all the testing, moving cables around, going in the attic to look at the Multi Switch or climbing on the roof to look at the dish. Not only does the customer not know what they are looking at in most cases, but the service representative cannot find what you are seeing in his/her script, so you have to be transferred...
read full review »
