4.1
16 reviews
Other Washing Machines:
  • Average: 3.9
  • High: 5.0
Type:
Top Load Washers
Brand:
Samsung
Model:
WA400PJHDWR/AA
Samsung Large Capacity Top Load Washer

Read 16 Reviews

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by PowerReviews
Samsung Large Capacity Top Load Washer
 
4.1

(based on 16 reviews)

Ratings Distribution

  • 5 Stars

     

    (10)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (3)

81%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Energy Efficiency:
    •  
    • Cleaning Time:
    •  
    • Performance:
    •  
    • Ease of Use:
    •  
    • Design:
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    • Durability:
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Most Liked Positive Review

 

The machine that does it all in one step

This is a durable machine that helps me minimize my work load. All I need to do is to place the appropriate laundry weight and voila, the machine do the rest. I can...Read complete review

This is a durable machine that helps me minimize my work load. All I need to do is to place the appropriate laundry weight and voila, the machine do the rest. I can now continue with my other chores.

In addition, other persons coming into our house always recognize this item which makes
us proud of our purchases. it's always our goal to buy items that will really helps us save money in the long run. Though it's quite expensive at first, at least I can use it for a long time.

Energy Efficiency
This will definitely decrease my energy consumption by 3%.future I can now save some of my utility bills for future use.

Cleaning Time
Very easy to clean because of its easy access to the parts.

Performance
Efficient and user friendly. It's indeed a very good investment for keeping.

Ease of Use
All I need to do is set my machine with the appropriate settings and once it starts working, you can leave it and wait until it stops for drying.

Design
Sleek and elegant. Classic and not too space consuming item. Its design also adds up as a good presentation to the value of our home.

Durability
This machine will surely last a lifetime with proper care. Reading the instructions thoroughly will also help in retaining its highest function.

VS

Most Liked Negative Review

 

Zero stars!!

About a week after my 1 year warranty expired, my machine flooded my house, damaging my floors. I replaced the pump which was broken and my floors thinking it was a one time...Read complete review

About a week after my 1 year warranty expired, my machine flooded my house, damaging my floors. I replaced the pump which was broken and my floors thinking it was a one time thing. I was wrong. In less than 6 months it has happened twice more. This last time I ordered the pump, I was told that the pump had been replaced I was initially excited about it. I thought the problem was finally solved. The pump has been relocated to the body of the machine rather than the bottom of the drum. So obviously samsung is aware of the design flaw and should have recalled these machines. The new pump has no hoses and with the relocation the old hoses don't come close to reaching. I called Samsung only wanting a part number to order hoses to repair my machine yet again. They can't tell me the part number! I have to pay a Samsung repairman to come change a hose, it's considered a "service only part". I would have given zero stars if I could have.

Performance
White marks left on clothes

Ease of Use
No way to turn off the terrible song it plays when load is done.

Design
Samsung knows they have a poor design, which is exactly why they've changed it. But no recall was put in place to help all of the people who purchased this before hand.

Durability
Only lasted a few days after the one year warranty expired, and with no parts available for repair it's now a giant paper weight.

Reviewed by 16 customers

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1.0

No More Samsung Appliances For Me -EVER

By 

from Somewhere, AL

About Me Frequent User

Pros

  • Adjustable Settings
  • Energy Efficient

Cons

  • Breaks Down
  • Doesn't Clean Effectively
  • Horrible Customer Service
  • Shakes/Moves

Best Uses

  • Everyday Clothes

Comments about Samsung Large Capacity Top Load Washer:

We bought this washer in January 2013. Recently is starting spinning off balance and faulting out the washer. After some research, I found that there was a Service Bulletin (released by Samsung) in December of 2012 and another one in May of 2013 concerning the damper rods that support the tub and the pump relocation (mine was already relocated from the tub to the base). The rods were determined to be too weak for the tub. I called customer service numerous times. All I would get is "it is out of warranty". I ended up replacing the damper springs myself ($130 for 4). That fixed my issue.
Bottom line is that Samsung knew that their machine was defective and continued to sell them anyway. THAT is why I will no longer purchase Samsung appliances. I recommend that you do the same.

(1 of 1 customers found this review helpful)

 
1.0

Don't Buy This Washer

By 

from Washington DC

About Me Heavy Duty User

Pros

    Cons

    • Breaks Down

    Best Uses

      Comments about Samsung Large Capacity Top Load Washer:

      I own the Samsung top load WA400 washer and constantly get the code DC to redestribute clothes. it does not work. It continuously runs the rinse spin cycle and fills the tub with water. It is a lemon for sure, and I am writing Samsung and the retailers that carry this model requesting that they recall it so that no one else falls prey to purchasing this poorly designed model. One more thing, the WA400 has the motor tucked underneath the drum at the bottom of the washer. Who does that? Think about it. If the drum is constantly agitating, won't the motor eventually fall off? The answer is yes. Mine did two months after purchase. Again, this machine is a lemon and should be recalled by the manufacturer. I purchased this machine in March 2014 and today is July 2016. The cost was approximately $900 without required drains and hoses.

      • Affiliation:
      • I received a sample
       
      5.0

      Very large capacity

      By 

      from Florida

      About Me Heavy Duty User

      Pros

      • Adjustable Settings
      • Clean Clothes Well
      • Energy Efficient
      • Large Capacity
      • Spins Clothes Dry

      Cons

        Best Uses

        • Bedding
        • Delicates
        • Everyday Clothes
        • Heavy/Bulky Items
        • Towels

        Comments about Samsung Large Capacity Top Load Washer:

        We got this washer after our front loader died on us, I am really enjoying much more than our previous one. This is a very large capacity washing machine. I was told it is energy efficient and will use less water as an energy saving/water saving type of thing.

        It has many different settings for different load types. So far it is pretty quiet and gets the clothes washed very well. Since this is working out for us, we are looking into a matching dryer or a dryer from the same brand.

        With the large tub it can wash larger loads land more heavy duty loads like towels and big blankets etc. I have washed out pillows in their as well and didn't have an issue. There is plenty of space in the machine. I would have to say that it is highly recommended.

         
        4.0

        This washer sings to me

        By 

        from LaPlace, LA

        Comments about Samsung Large Capacity Top Load Washer:

        No really when its done it freaking sings! Well it plays a tune but its such a happy tune. Which is much better than my old washer that sounded like a nuclear bomb warning. I've had this over a year now. I have limited complaints. This is one of those newer washers without the agitator thing but I find it still cleans my laundry wonderfully.

        I do love that it is an HE washer. I don't have to use as much detergent. The preset cycles are okay. I usually create my own because I prefer to clean with cold water unless I am cleaning linens, towels or dog stuff then we use hot water. The delicate cycle does not damage my delicate clothes which I love because my old washer had a delicate cycle but it really wasn't that delicate.

        It locks while it is running. This seems good. Like there is no chance of me (or a kid maybe) opening the thing while its on a crazy spin cycle. I just envision a broken are or something. You have to pause the cycle before you can open it.

        Its not overly big but it fits my queen comforter with no issues. I don't think I would try anything bigger then that. And mine isn't very thick either.

        My only complaint really is it steams up the controls. It is all digital and when I use hot water cycles the whole control panel steams over. That seems like it could cause problems in the future but it does have a 10 year warranty so hopefully if anything does go wrong it is covered.

        Cleaning Time
        Seems like some of the cycles are a bit long. Which I guess if you are doing "heavy duty" you want it to be long to ensure its clean. But even a regular cycle is almost an hour.

        Performance
        Things are clean and clothes aren't destroyed that is a big plus

        Ease of Use
        So incredibly simple. My mom figured it out when she was house sitting. She isn't good with technology.

        Design
        Efficient

        Durability
        Two years and going strong, still looks new.

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        (3 of 3 customers found this review helpful)

         
        1.0

        Zero stars!!

        By 

        from USA

        Comments about Samsung Large Capacity Top Load Washer:

        About a week after my 1 year warranty expired, my machine flooded my house, damaging my floors. I replaced the pump which was broken and my floors thinking it was a one time thing. I was wrong. In less than 6 months it has happened twice more. This last time I ordered the pump, I was told that the pump had been replaced I was initially excited about it. I thought the problem was finally solved. The pump has been relocated to the body of the machine rather than the bottom of the drum. So obviously samsung is aware of the design flaw and should have recalled these machines. The new pump has no hoses and with the relocation the old hoses don't come close to reaching. I called Samsung only wanting a part number to order hoses to repair my machine yet again. They can't tell me the part number! I have to pay a Samsung repairman to come change a hose, it's considered a "service only part". I would have given zero stars if I could have.

        Performance
        White marks left on clothes

        Ease of Use
        No way to turn off the terrible song it plays when load is done.

        Design
        Samsung knows they have a poor design, which is exactly why they've changed it. But no recall was put in place to help all of the people who purchased this before hand.

        Durability
        Only lasted a few days after the one year warranty expired, and with no parts available for repair it's now a giant paper weight.

        • Energy Efficiency:
        •  
        • Cleaning Time:
        •  
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        (2 of 2 customers found this review helpful)

         
        5.0

        The machine that does it all in one step

        By 

        from USA

        Comments about Samsung Large Capacity Top Load Washer:

        This is a durable machine that helps me minimize my work load. All I need to do is to place the appropriate laundry weight and voila, the machine do the rest. I can now continue with my other chores.

        In addition, other persons coming into our house always recognize this item which makes
        us proud of our purchases. it's always our goal to buy items that will really helps us save money in the long run. Though it's quite expensive at first, at least I can use it for a long time.

        Energy Efficiency
        This will definitely decrease my energy consumption by 3%.future I can now save some of my utility bills for future use.

        Cleaning Time
        Very easy to clean because of its easy access to the parts.

        Performance
        Efficient and user friendly. It's indeed a very good investment for keeping.

        Ease of Use
        All I need to do is set my machine with the appropriate settings and once it starts working, you can leave it and wait until it stops for drying.

        Design
        Sleek and elegant. Classic and not too space consuming item. Its design also adds up as a good presentation to the value of our home.

        Durability
        This machine will surely last a lifetime with proper care. Reading the instructions thoroughly will also help in retaining its highest function.

        • Affiliation:
        • I received a sample
        • Energy Efficiency:
        •  
        • Cleaning Time:
        •  
        • Performance:
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        5.0

        I Love This Washer!!

        By 

        from USA

        Comments about Samsung Large Capacity Top Load Washer:

        I love this washing machine. It has a very large drum for a large amount of clothes. It also has settings for bedding so you can wash your bedspreads or comforters in it. It has lots of different settings to do so many different things. It has settings for delicates, bedding, large loads. You can set if you want it to spin the clothes almost to where they are dry, slower spin or even chose no spin cycle at all. You can choose whether you want to set the extra rinse cycle or not. You can choose the how long it will wash based on how dirty the clothes are. The options just keep coming. Once you choose your favorite options or the items that you use most frequently, you can save them as your favorites with the My Cycle button. Then no matter which settings washer was set on for the previous load of clothes, you can just push the My Cycle button and it will automatically set all options to what you have chosen for your most used options. This is great for when your spouse or kids want to help out by doing a load of laundry. They don't have to figure everything out. They can just push the button that you have already set for them. Very handy. It's so quiet too so you can do laundry any time of day or night. Don't worry about disturbing you while you sleep or while you're trying to watch television. You won't hear a thing. Until it's done that is. Then it plays a cute little tune letting you know it has finished. You have the option to turn this feature off if you don't want to hear it or if you're doing laundry at night. I just love this washer. You will too!

        Energy Efficiency
        It is rated pretty good for energy efficiency. It lets you choose how long your cycle needs to be based on how dirty your clothes are, whether or not you want to use the extra rinse cycle, what temperature you want to use, etc. That let's you help decide how efficient you want it to be.

        Cleaning Time
        It has a digital time display that shows how long your selected cycle options will add up to. I have used washers before that can wash the load of clothes quicker, but I am not displeased with the length of time this washer takes. It does a great job and I haven't had to rewash anything so I am just fine with how long it takes to clean my clothes.

        Performance
        I am very pleased with the performance of this washer. So far everything I have washed has come out very clean and in good condition. It does not have a raised spindle in the middle to get in the way of cleaning big bulky items. I have not heard it sound off balance which is fantastic because my old washer used to get off balanced all the time. I think it is again because there is no big spindle in the way. It does a great job cleaning anything that I put in it.

        Ease of Use
        This is an easy washer to operate. It has a lot of different options and I must admit I sat down and read through the manual before I used it. The manual tells you in very simple terms how to use the various cycles and what temperatures are suggested to get out all types of dirt and stains. I found this very helpful. Even with all the options there are still the same basic options that most people use most frequently. Once you determine what your favorite options are it is very easy to set them with the My Cycle button. From that point on all you do is put in laundry, push power, push the My Cycle button and press start. Once the laundry is done it plays a cute little tune (unless you tell it not to) to let you know your clothes are finished washing and are ready to be put in the dryer or hung out on a clothes line. It's as simple as that.

        Design
        Beautiful design. One of the reasons I chose this washer was because of the design. In the past I had a front load washer but the longer I had it the more I couldn't wait to get back to a top load washer. There are just so many advantages to a top load washer. This one looks very sleek and appealing. No need to hide this washer behind closed doors.

        Durability
        I have only had this washer for 3 months but I use it all the time. I have had no problems with it what so ever. I would guess it is just as durable as any other washer. I would give it a thumbs up.

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        5.0

        Makes life easier!

        By 

        from USA

        Comments about Samsung Large Capacity Top Load Washer:

        Absolutely LOVE my washer!

        Energy Efficiency
        Seems pretty good, much much better than my old washer.

        Cleaning Time
        Sometimes it feels like it takes too long especially when you are doing a larger heavy duty load like bedding because it jerks and spins to make sure it is balanced before it starts. But all the clothes come out clean and I can do a HUGE load so no complaints. Also if you have low water pressure, the huge washer takes longer to fill up making the load take longer.

        Performance
        We have 2 small kids and a dog so the clothes we wash are constantly covered in dog fur and anything else the kids can roll in/touch grab. 9 times out of 10 our clothes come out clean with extra treatment or needing another run through.

        Ease of Use
        This is so easy to use my 4 year old can do most of it when she helps me do laundry (supervised of course!)

        Design
        My only complaint on the design is that it is so deep and holds so many clothes that I have trouble getting the last few items out of the bottom of the washer, especially if I am doing a load that has a lot of socks.

        Durability
        So far it has held up to everything we've thrown at it and into it!

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        (1 of 1 customers found this review helpful)

         
        5.0

        Best washing machine hands down

        By 

        from USA

        Comments about Samsung Large Capacity Top Load Washer:

        For the price and the quality of this device, I would definitely say it is the best washing machine I have every used. The capacity is at least twice that of other washing machines I've used and I have yet to have it get unbalanced. Having such a large capacity machine is also easier to get the clothes in and out. The high efficiency machine saves money with electricity, water and detergent and is very easy to fill. I also like the additional washing settings including babies clothes and stuffed animals, which make it quick and easy to turn the dial to these and go.

        Energy Efficiency
        Very efficient both with electricity and water.

        Cleaning Time
        I like that the machine will automatically calculate the cleaning time based upon the size of the load.

        Performance
        We get clean clothes every time with this.

        Ease of Use
        Couldn't be easier, there is even a setting for children's clothes.

        Design
        Very nice looking device and I actually quite enjoy the start up and end cycle sounds.

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        (1 of 1 customers found this review helpful)

         
        5.0

        Love my New Samsung Washer

        By 

        from USA

        Comments about Samsung Large Capacity Top Load Washer:

        I LOVE my new Samsung washer. It's efficient and extremely quiet. Huge loads that I had to break up or hit my local laundromat aren't a big deal. I can fit an entire comforter in the large drum! No more trips to the laundromat for that. It's very easy to clean, unlike a front loader that smells. My only worry was having to buy high efficiency detergent, until I realized I was already buying one.(Most brands make one and they are just as affordable as regular soap.) It has no agitator, just a round drum so it's gentler on your clothes than the average top loader. There's even a delicates /hand wash cycle that makes my life a whole lot easier. And it cleans much better than my old G.E. It also has a Pure cycle to clean itself.

        Cleaning Time
        It does add an extra rinse cycle to some loads that I don't want it to, so you have to watch that when you set it. But it also has a quick wash setting if you are in a hurry to wash your childs favorite shirt or blanket.

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