I have had my Samsung Washer and Dryer for 4 years now and wouldn't trade it for anything. Although the cycles can be long for bedding, bulky items and steam I would expect that as those items need thorough cleaning. I've used just about every cycle I also love the extra spin cycle, anti static function and delicate cycles. Every 6 mos or so I run my sanitizing cycle to clean my machine. This cycle can take up to 4 hours to clean the machine.