Overall I've been satisfied with this phone. Great extras, however the touch screen broke after 4 months of use. I hadn't damaged the phone at all, however, all of a suddent the touch screen was off. For example I would be texting and touch the letter A and it would type a W. I took it in and they replaced it for free (U.S. Cellular), after trying to calibrate it. I was pleasantly surprised about the replacement phone for no cost to me, especially because I don't have insurance on my phone. We'll see if it lasts for the next year and a half until me contract is up.