As long as you understand its limitations, the chrome book is a great option. I use it mostly for searching the internet, reading blogs and e-books, social networking, and online shopping. I give it a 9 only because I am disappointed that i cannot use android apps on this device. I have many games that i would love to play like mine craft that i have no way of accessing. Ease of Use This device is easy to use and very intuitive controls. I love the size of the keyboard, but i do miss having the numbers on the side. Instead they are along the top. Battery Life I have been pleased with the consistency and longevity of the battery, i get 8+ hours in a go. It charges fully in about an hour, and has a nice indicator that lets you know how much more time you have until the battery is empty. Support & Service I will give a ten, simply because i have not needed any support after 8 months of use! I have to say I am pretty happy about that! Speed/Performance As long as you have a good wifi source, speed is never an issue. Design This device is slim and sleek and nice and light. Durability With gentle wear and tear, i have noticed the casing cracking near the audio in port and the Ethernet port also. It is very minor, but it seems pretty fragile in those areas, and could easily worsen if the user was not careful.

avalon27

USA

We really enjoy our computer, it very compact for a laptop and just the right amount of power and resolution for the price and size. Very affordable and the displays are quite majestic. The os is really understandable. Our toddler likes to experiment with different electronics and this is one of her favorites. Ease of Use My wife and I haver had no difficulties and our toddler even gets through most things without much assistance. Battery Life Lasts a really good amount of time, doesn't seem to skip a beat with energy saving and it hangs on with a full charge for the majority of our day. Support & Service The staff and web support has been really great from day one. We had a software update that wasn't installing properly and they talked us through it quickly and professionally. Speed/Performance World class performance, does wonders on really high end graphic games and most of the apps are really great as well. Design We love the light, portable design and it is still very functional as well. Has a really good look to it. Durability Its very durable, we have had no issues with it so far.

vmartin5748

USA

We purchased this Chromebook for our eldest daughter who is enrolled in full time virtual school. We decided to go with Samsung because of their reputation and excellence in customer service. When unboxing the Chromebook, it was very sleek and thin in appearance. It light weight as well, which is also a great feature because she is able to do her school work from most anywhere. This little laptop is super fast too! She can get everything done, from writing papers, to Live Lessons, from keeping in touch with family halfway across the country. You won't be disappointed if you decide to go with the Samsung Chromebook! Honestly I have an iMac and Im considering purchasing one for myself to keep up on my work because of the ease of use, how comfortable it is to use it and its portability. Ease of Use Honestly we were up and running in a matter of minutes! Seriously plug in and play. Enter in your gmail info and go. Its really that simple. Battery Life The battery longevity is pretty impressive. About an hour charge and battery life was at 100%.

Forevermore22

USA

I have to say that this is the best laptop that I ever bought and I am very satisfied with it in every way. Ease of Use This laptop is very easy to use and has a simple yet elegant set up. Battery Life The battery life on this laptop is absolutely amazing seeing that it come in at about 5:30 to 6:00 hours of life. Support & Service The support is quick and reliable and if you get a warranty it is even better as you will then have a cushion to fall back on if anything ever does go wrong but in the 6 months I have had this laptop nothing has ever gone wrong that requires the warranty. As far as glitches and bugs go google is quick to resolve them as long as you report them. Speed/Performance This laptop is very quick and performs very well which is to be expected seeing that it operating system is based off of linux. But with chrome built into it the operating system only gets better with practically impervious security (I haven't got one virus yet) and all the speed and performance of chrome on windows. Design I think that the design of this laptop is absolutely great because it is lightweight yet very well put together. My favorite feature is the addition of a built in search key right on the keyboard as well as the removal of the F-keys which were replaced with more practical keys that allow for easier use of the laptops features like the screen brightness adjustment button and the sound control buttons. So over all I really like the design. Durability This laptop is very durable seeing as it has survived nearly six months of use in my house and its still in top condition which is no laughing matter as I use it four to five hours every day. So I do have to say that the durability of this laptop is great.

dragonloverlord

USA

I am in love with this notebook. It is literally amazingly fast. It turns on in less than 5 seconds and it resumes all your windows even if you shut it down. Plus its a great price, and has a design that reminds me of a macbook air, only this costs 1/5 of the macbook price! Ease of Use I'm generally bad with computers, but it was a breeze to set this one up. All I had to do was add my gmail account and the notebook took care of the rest. Battery Life It takes at most 1 hour to charge this laptop from 0% battery to 100%. Plus I can leave it unplugged at full brightness for four hours. Amazing! Support & Service This notebook is so easy to set up it really surprised me. Plus, it has built in wifi so no matter where I go, I'm always connected and I actually still have high speed internet when I use google chrome. Speed/Performance I never have to wait more that 5 seconds to turn on, turn off, open a browser, or get to a website. Its wicked fast, I'm still amazed it hasn't lagged at all after using it for about 2 years every day. Design Its got an amazing screen that I think is better than the macbook air, plus it looks almost exactly like it. Its got nice display and amazing speaker quality. Durability I must have dropped this a hundred times (I'm a busy student who needs to take my laptop back and forth and use it every day), and nothing has fallen off, slowed down, and I barely have any scratches. It got its scratches because one time it fell off this high table onto concrete, but even then I only have one small, barely detectable scratch. After 2 years of use, it still works like its brand new.

swaggymcswagger

USA

We bought the Samsung Chromebook for our 13 year old last fall on the recommendation of friends and several electronics store employees. One of the employees at the big electronics store told me that 90% of people can do everything they need with a Chromebook and it has definitely proven true in our household. We wanted our daughter to have something she could use for school work, whether it's looking something up, writing a paper or connecting to her school's website to access a textbook she forgot to bring home. But we also wanted her to be able to play her games, connect with friends and video chat with her mom who lives far away. She is able to do all of these things and a lot more easily. What really surprised me was how much I would like and use it. I actually feel guilty because when she is at school I use her computer more than my own. It is so lightweight and fast that it is easy for me to bring with me from room to room and get tasks done quickly while chasing my toddler around. If you are used to a traditional computer the fact that everything is online takes a little bit of getting used to. At least for me it did, my daughter and her friends had no issues. But once you get used to how everything operates (or read the help guide, which I never bothered to do) it is really simple to use and I have yet to find something that I wanted to do that I wasn't able to do.

mariecarey

USA

Its a very fast laptop but I can't download anything. I need Photoshop for daily task and its not on the app store or whatever its called. Its very difficult. The good things about it are that you don't need to buy Word or anything like that. It all pretty much runs through google so its reliable and fast. Battery Life The battery life is amazing! I can leave it unplugged for around 3-4 hours and it still won't die. Design Its a bit thin but I've dropped it a few times and I have zero dents so its very reliable.

Ssamantha

USA

I always use my chromebook. Whether I have a school project, I want to go on social networks, or if I just want to look up something. It's the perfect laptop. Ease of Use Easy to use and it is set up for non-technology using people that may be new to it. Battery Life Lasts very long and it doesn't die out right away.

logan42

USA

I have had my Samsung Chromebook for nearly 6 months now and I love it. Samsung has proven itself to be a great brand and I will for sure keep buying their products! Ease of Use When I opened the laptop it was pretty much ready to use, all i had to do was log into my Google account and it was ready to go! Very simple, easy, and great for anyone! Battery Life This laptop has amazing battery life! A single full charge allows me about six hours of use, amazing for the small and compact size of the product. Speed/Performance This laptop is extremely fast, booting up in less than 10 seconds!! My searches are extremely quick and I never have problems with buffering, this laptop has a lot of speed for its compact size. Design The design is wonderful! Very similar to a Macbook, it is slim, very portable, and lighweight. Durability Well built, good quality. perhaps a stronger plastic for future models just to add extra support and durability but overall a well built laptop for the cheap price.

Ryandh

USA

The Samsung Chromebook states that you should "go in style. " The Chromebook is a style of netbook. This device is not a laptop, and it is not a computer. Many are confused as to what and why Google came out with this device because it is only useful when connected to the internet or if you aren't able to connect to the internet it becomes totally useless. For example, the Chromebook runs apps only, such as Google Docs, instead of Microsoft Word. You will be unable to type, or do anything with it when you are not connected to the internet, you will not be able to access anything that you may have saved without being connnected. Ease of Use This product becomes useless without an internet connection. Battery Life The battery life is approximately 3 hours, then quickly runs out without being plugged in . Support & Service This product comes with very little support or service. You are better off taking it back to the store you bought it from if you are having issues with it. Speed/Performance The Chromebook only performs as good as your internet provider. Design The design is fairly plain and it is quit heavy for a netbook. Durability The Chromebook can handle normal wear and tear.

AGZ1982

USA