I have a number of complaints with the refrigerator but I wouldn't have written a review until the 11 month old refrigerator started pouring water into the crisper drawers. They were prompt at sending out a repair guy who squirted a little caulk around the door in the back inside of the fridge. He left and within a week it was leaking again. Every defrost cycle it leaks into the drawers again. Again I wait for four hours for the repair guy, again I empty the entire refrigerator, again he caulks it, again it leaks. Within a week it is leaking into the crisper drawers. Are you seeing the picture here? At this point I say I've waited enough time, I've emptied the fridge enough, the machine is now about 14 months old, I've had three service calls for the same problem, I want a new fridge. Not only won't they discuss they have quit even sending the repair guy which, actually, makes sense since he can't fix it. After each repair they want me to leave the fridge open for 3 hours while the caulk dries. Who has this kind of time? The refrigerator itself is a huge disappointment. I have come to realize that the shelves don't have infinite spacing and you can't get them far enough apart so store anything tall. At this point I will pursue legal means. I will also dump this piece of crap and never again will I buy anything from Samsung.
Los Altos, CA