This phone is completely durable (mine has been dropped on the floor, in the toilet and anywhere else a phone can be dropp, basically!) but a lot of features on this phone are quite annoying. The vibrate on the phone is RIDICULOUSLY loud, don't set it on a table in a quiet room and expect no one to know if you receive a call! You can't set vibrate for a text message or voice mail either because the vibrate for those lasts even after you've opened the message (seriously, like a 30 second vibrate). You also can not set a ring tone for a voice mail or text message because it will play the ENTIRE song! This phone is a good phone for someone that leaves it completely on silent all the time and wants a PDA.