Sam's Club

Sam's Club Reviews


www.samsclub.com



Overall 3.5 star rating3.48 of 5 (by 21 users)



Sam's Club Review Summary

Most anyone who has shopped at Wal- Mart is fully aware of the company’s sister operation Sam’s Club, a shopping club with an online presence as well as physical location stores. Reviewers of Sam’s Club like the shopping club concept and they like the fact that Sam’s Club is budget friendly and offers many great bargains. Sam’s Club is “A Great Place to Save Money” in the words of one reviewer, but others feel that Sam’s Club has a few flaws, most notably the slow service, unreliable search function at Samsclub.com, and the fact that you have to pay a fee to join. It makes Sam’s Club a good, but not necessarily great Shopping Web Service
24% of people rated Sam's Club  as 5 stars
24% of people rated Sam's Club  as 5 stars%
24%
38% of people rated Sam's Club  as 4 stars
38% of people rated Sam's Club  as 4 stars%
38%
19% of people rated Sam's Club  as 3 stars
19% of people rated Sam's Club  as 3 stars%
19%
No one rated Sam's Club  as 2 stars
No one rated Sam's Club  as 2 stars%
0%
19% of people rated Sam's Club  as 1 star
19% of people rated Sam's Club  as 1 star%
19%
70% 70% of people recommend Sam's Club 30% of people don't recommend Sam's Club 30%
 

Sam's Club Comparison

4 star rating Most Helpful
Favorable Review
FEB
17
2008
I have been a member of Sam's Club for almost 8 years now and I love going there to browse and do my monthly meat shopping. Bulk packaging is the name of the game here and it can save you a lot of money.

Electronics

All sizes of HDTV televisions are on display here and you can easily compare between different...
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2008 VIP
a comparison shopper, a homeowner

kid-kansas
Clearwater, KS
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3 star rating Most Helpful
Critical Review
AUG
24
2007
I was excited about the concept of having my shopping ready for my husband to pick up on his way home from work (it takes forever to explain every product detail and location); however, although the shopping was easy online, there are several kinks Sam's Club needs to work out before I would want to... review »
appreciative of good customer service, into trying new things

jmd123
Carrboro, NC
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Sam's Club Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 21 sort by: most helpful | date | rating


1
helpful
vote
willing to pay for quality, appreciative of good customer service, budget conscious, into finding great deals online, a bargain hunter, a comparison shopper, an online shopper

NOV
16
2007

Sam's Club

What a wonderful place! My Sam's Club is very conveniently located, has friendly people and good prices.

 My daughter and myself go almost every Wednesday before church to eat dinner. They have the greatest pizza and icecream. The four berry sundae is sooooo good. Sometimes we get a whole pizza baked to go. You can also buy them already made but not baked so that you can bake them at home when you are ready.

The pies and cakes they make there are to die for!

There is always plenty of everything. I've never went after something to find that they had ran out.

The samples are great. It's nice...

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5 star rating
michelle320
Charleston, WV



D
an online shopper

FEB
6
2009

 

 Below is a rule with a Business Sam's Club Membership stating that you can purchase on-line using AMEX as one of the payment methods, however the website does not go into detail regarding the only thing you can purchase is select items (VERY Limited Amount Of Items) for delivery only. If you select items that can not be delivered the order is considered a Click"n"Pull for pick up at the nearest Sam's Club which does not accept American Express as a payment method. 

 When calling the local store Chattanooga, TN to ask why the on-line order did not prompt for payment I spoke with 4  very...

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1 star rating
reviewer
DisappointedNSams
Cleveland, TN



D
daily computer user, not rich, an online shopper, a bargain hunter, value conscious, budget conscious, Every day computer user

AUG
10
2009

We are members of Sam's Club and have been for probably 18-20 years.  I find that Sam's Club is not a guaranteed best price, but if you know what you are looking for you can trim costs from your family budget.  We became business members years back, for our small service retailer that we owned and continue our membership for our personal needs as well. 

Things like Charmin Toilet Paper, which my husband will use no other, is not the cheapest product at $7.68 a 12 pack at our local store, at Sam's club they have 36 rolls for $17.98 creating a net savings of $5.06.  We only purchase the deals...

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3 star rating
reviewer 2009 Contributor
lightonmyfeet
Sandwich, IL



D
an educated consumer, practical, not rich, Every day computer user, 30-something, married, budget conscious, always looking for quality

NOV
20
2007

We joined Sam's Club when our second child was born.  Prior to that, it seemed silly to spend money for the right to spend more money.  But with two kids of our own--plus I do child care and therefore feed and diaper several more kids--the savings are well worth the cost of membership.  Since I'm a child care provider and therefore a small business owner, we save $5 a year on the cost of membership ($35 a year instead of $40) and we can also shop earlier on most days, during Gold Key Hours.  So especially if you're a child care provider, I highly recommend it.

You need to be willing to buy in...

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4 star rating
2009 Contributor
kriemermann
Minneapolis, MN



D
a bargain hunter

NOV
6
2008

I love Sam's Club.

I have lived all over Texas, in parts of California, and in and around Orlando, Florida.

I have been to Sam's Clubs in other states as well.

Unfortunately, it builds anxiety when gearing up to make a trip to the one in my hometown of Corpus Christi.

Make sure you bring a freezer bag; because, you are guaranteed to spend some time waiting in line.

Maneuvering about the club is a long and difficult process.

Items are left in carts and on palates in the worst possible locations for traffic flow.

Often, ice crystals are built up in ice cream and other frozen goods indicating temperature...

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1 star rating
reviewer
taffyhit
Corpus Christi, TX



D
a bargain hunter, appreciative of good customer service, budget conscious

NOV
24
2007

Sams  Club is a convenient location to shop for items you may use all the time. I try to limit my purchases there to what I really need as the items will quickly add up to more than I am willing to spend. The bakery there is wonderful. You can order a cake in advance or pick up premade goods. In each part of the store, there are always product displays and  free samples being given away. The one  thing that I do not like about sam's  is that they do not accept coupons the way that bj's does. Also I feel like they should have a better variety to choose from. I like to buy fresh chicken wings...

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4 star rating
reviewer
cjenai754
Baltimore, MD



D
a bargain hunter

MAR
30
2008
On a recent trip to my local Sams Club I noticed that a specific cellphone was on display in the Kiosk.
I inquired about the price for a contract extension on my current AT&T family plan just to upgrade my phone only. To my surprise the price was exceptional & unlike @ the AT&T store there were no strings attached.
The cost to upgrade included the Sams sale price of the phone, local sales tax, and of course AT&T's activation fee. The only draw back was the stock availabilty which took four weeks for them to get in

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4 star rating
ucffather
Sunrise, FL



D
appreciative of good customer service, into trying new things, a believer in communication

NOV
17
2007
Sam's club is so nice and big and Sam's club has every thing i look for and it has the best prices and in Sam's club it has the bes i mean the best workers, you see them working so hard trying to impress the customers and etc, the best store around on time i went to Sam's Club i almost spent my whole pay check because thats the place you can find every thing you need and i really recommend every one should go and shop their because if there is on pacific thing you are looking for and you cant find it in any store nine times out of ten its at Sam's Club
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5 star rating
reviewer
Damon0551
Cleveland, OH



D
a bargain hunter, a comparison shopper, Practical, value conscious, a pet owner, an educated consumer

NOV
23
2007

Sam's is a good place to shop for certain items. You need to be wiling to stock up and spend more to save money over time. Not a good place for a quick visit of any type. You can buy better quality items sometimes for the same or less money that that brand would usually sell for. Small business owners and large families can realize savings here. Some nice gift items too. Good place for folks that smoke to buy their expensive items too. Not a place to shop where you need helpful or knowledgeable sales folks....


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5 star rating
reviewer
pennytwo
Spicewood, TX



D
a bargain hunter, appreciative of good customer service, always looking for quality, an online shopper, an educated consumer

NOV
22
2007

Over this past thanksgiving holiday, we were in our motor home driving thur oceanside california,  we found that all of the campgrounds were full, from la to san diego.

We later learned that it was agasnt the city's law in oceanside that you can not stay in parking lot ie.walmarts overnight.

I called the Sam's club in vista 4 miles away on highway 78 talked to the manager and was told no problem.

what a fine person and a great addition to sams management team


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5 star rating
reviewer
rsmclain
Sacramento, CA



D
a comparison shopper

FEB
23
2009

     I recently renewed my Sam's Club membership since they built a store about 5 miles from my place. I am a health conscious shopper and was disappointed to find out the lack of organic produce such as bread and frozen vegetables.

     Prices are reasonable though and comparable to Cosco. I suggest you provide a variety of organic produce for the health-conscious consumers if you want to stay competitive.

 


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3 star rating
reviewer
ivyline
Waddell, AZ



D
daily computer user

MAY
13
2009

This most be the worst website to purchase ever. Everytime I have place an order on line I received an email that I have to call to verify my order. I call and anyway the CN the order without explanation. I called and now I have to wait for a call in 3-4 days from their Order Verification Department to see what happened. Incredible. Never had any problems buying from the COSTCO website. Twice this has happened.


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1 star rating
reviewer
MGarcia
Brandon, FL



D
a bargain hunter, a comparison shopper

NOV
21
2007
I just LOVE sams club! I find the prices are cheaper then most places and when I buy in a large quantity, I don't find myself having to go to the grocery store every week spending loads of money on food. They have a large variety of stuff from food to housewares. I'm always looking for a good bargain and at sams club I seem to find bunches of them.
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4 star rating
reviewer
countrychickpa
Connellsville, PA



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