Salon Elegance & Day Spa - Salon Elegance & Day Spa - Fairfax, VA Review

I have never in my life dealt with such horrible customer service as I did when I called to make an appointment with a gift certificate that was given to me as a birthday gift at Salon Elegance & Day Spa.  When I originally called, the manager that answered the phone was horribly rude and after yelling at me telling me "Let me tell you something" about making my appointment, we finally agreed upon a scheduled date/time.  On that date, she called me to tell me that she had to reschedule/move my appointment because there were some issues with the time she originally scheduled me for.  When I explained to her that I couldn't because I was at work, she once again started yelling at me saying "I did you a favor by giving you this appoinment, now you have to do me a favor".  So with reluctance I agreed with whatever she wanted knowing that I wasn't going to be showing up for any future appointments there.  It made me feel like they already got their money so why honor the services that have been paid for.  I won't ever recommend this place to anyone I know.