Safeco Reviews

I recently found out after they sent my check back to me(after they held it for 2 1/2 weeks) that they cancelled my policy for non payment on the same day they sent my check back! — They said the post office ripped our payment in half but they how did it get delivered to safeco w/o a stamp??  It was obviously ripped in house.  They sent our payment to another office to figure out what to do because the zip code on the envelope when we got the check back 2 1/2 weeks later it was different from the zip code we sent it. — Yes, we had an… read full review »

I've been with Safeco for over 15 years now. Whenever I've had a claim, they have been there for me. I had one repair where they missed an item, but owned up to their mistake and paid for the repair. Two years ago, my rates started going up. I've had no claims in years, but the rates keep going up. They tell me everyones rates have gone up without offering a real explanation. I just renewed my policy and was socked with yet another rate increase. I'm disappointed: I've filed no claims, but I keep paying more for my insurance. Why should I have to pay for someone else's accidents? … read full review »

I've been happy with SafeCo before last year.  The last 2 times my policy renewed, my premiums went up instead of down.  They offer decent coverage, but I've done some research recently and found cheaper and better coverage thru AIG.  I haven't switched yet, despite the hike in premiums I've stayed for the consistency in coverage and the good agent that I have. I don't recommend them if you're on a budget of any form. —… read full review »

I've been with SafeCo for more years than I care to admit.  I recieve offers from insurance companies every day, but I wouldn't dream of changing companies.  I'm a 50 year old female driver who has had one ticket in my entire life...and that was when I was speeding trying to get my daughter to the hospital to deliver my first grandchild.  I've always relied on SafeCo to give me the best, and they've never failed… read full review »

We have had Safeco for more than 30 years.  Over that period of time - we have had several claims, and all were taken care of in a VERY timely manner, and with no worries or fussing on our part. — As for the rates going up ---------What ISN'T????? — Still haven't found a company that can beat the rates we have with SAFECO. —… read full review »

I switched from AIG to Safeco for a savings of over $200 per year. I have made changes to the policy and have always had good customer service. Luckily, I have not had to file a claim, knock on… read full review »

First I would like to say thanks to Kelly-Rudd Insurace Agency for always working with us and with Safeco to get the best service we need. Safeco has been great with us. We haven't noticed any rate increaces even though we have fairly bad credit and have had to file a few claims on both our cars. Not our fault except for the fact that we can't afford to move out the neighborhood we live in. Both of our cars have had busted windows and one of them at the same time the window was busted, the people who did it tried to start the car with a screw driver or something and busted the ignition… read full review »

I was in a fix.  My homeowners' insurance had cancelled our policy when we finished paying off the house, as it was attached to our equity payment, and hadn't bothered to tell us!  For several years, we had no homeowners' insurance -- and didn't even know it!  Finally, when trying to get a home equity loan for kids' college expenses, we discovered that we had no homeowners' insurance!!!  And, of course, the original company (with whom we'd never had a claim, and for whom we'd always paid promptly) denied any responsibility, and wanted an exorbitant amount of money to… read full review »

i have been a customer of safeco for about 3 years now.  i have had no tickets or accidents or claims.  and my premium has been increased several times. the web site allow you to ask questions.  but you cannot get answer from the email.  you must call the 1 800 number# .   so why have the site allow you to ask questions ?        My biggest problem with all insurance companies.  is why are they allowed to use your credit report for insurance?  why not use each individual drivers records ? what has my credit to do… read full review »

Been with Safeco over 10 years and have filed several claims.  All were quickly responded to and resolved to our satisfaction. — The auto repair companies I had fix my vehicles indicated they prefered working with Safeco over others because of their quick response to their questions and prompt payments. — They are increasing their premiums but for us it seems like a gradual increase and not a shocker as with previous insurance companies.  When I compared their premiums with other companies like Century21, Safeco was lower.  — Even when there is… read full review »

I have been with Safeco for several years for both automobile and homeowners insurance. I have never had an occasion to file a claim, and my credit is good; so I actually see my insurance going down each term as Safeco rewards for good credit and a good driving record. — I work in the insurance business, and am able to regularly quote my insurance to see if I am getting the best deal - and overall, Safeco is the best choice for me. Their customer service people are very friendly and helpful, and they work with the customer to help them with what they need. — In the event that I… read full review »

I recently called Safeco to question a charge on my car insurance and ended up with policies for my homeowners, motorcycle, trailer, and ATV.  The rep was friendly and the cost savings for each policy over our current providers was enormous.  — In the five or six years that I have been a Safeco customer, I have had to make one claim and the assistance was great.  They made it almost hassle free to have our car repaired and everything was timely. — Free automatic payment deductions makes life easy too. —… read full review »

We had their insurance for a couple of years and it was adiquate, but what made us leave was when the penilized us for errors with the bank even when the bank wrote them a letter explaining the error was on their part.  They would not make a correction to our account even then and we were financially penilized for a bank error.  I hated to think what would have happe if we would have been in an accident of either our own or another's… read full review »