Safeco

Safeco Review



Overall 3.67 of 5 view all 51 reviews
 




reviewer
emma1234
Olalla, WA
accidentally tore my ck-held 2 wks and cancelled my policy!?
2 star rating

Pros

    At least they honored their screw up

Cons
    Blamed their internal goof up on others, Poor internal communication

MAR
1
2008

Safeco — 

I recently found out after they sent my check back to me(after they held it for 2 1/2 weeks) that they cancelled my policy for non payment on the same day they sent my check back!

 

They said the post office ripped our payment in half but they how did it get delivered to safeco w/o a stamp??  It was obviously ripped in house.  They sent our payment to another office to figure out what to do because the zip code on the envelope when we got the check back 2 1/2 weeks later it was different from the zip code we sent it.

 

Yes, we had an accident during this 2 1/2 weeks...and yes they denied the claim.

We had to change to an agent rather than dealing direct, filled out the forms so agent could deal with the fight for us....safeco still wouldnt talk to them!  Agent was pretty ticked.   

Ultimately they decided that we intended to pay our bill so they would reinstate if we paid the entire amount of our balance on the policy.  This was days later .... stress....worry.... the obvious meltdown of paying for years on a policy and being told it wasnt covered because the insurance company made a mistake.

 

 



I_thumb_down Safeco is not recommended by emma1234

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