snuggles247
Burleson, TX

A Horrid Experience!

1 star rating

computer literate
Cons
    dropped connection, horrid customer service, do not provide the services that they sa, have to sign contract, price keeps going up, slow speed, their customer service sucks

AUG
3
2009

I have nothing good to say about AT&T. When it was SBC, it was great but when AT&T took over it went down hill fast. AT&T was charging me for services that I did not have. I called them and was told it would be taken care of. The next month, the charges would still be on my bill. I made more calls and even wrote the Corp. Office many times. This went on for a year unresolved. I finely turned them in to the BBB. The Corp. Office of AT&T lied to the BBB about several things. AT&T did credit my bill for charging me for services that I did not have. I thought the problem was solved. NOPE, the very next month the charges were on my bill. DSL was horrible. I could not be online five minutes with out  it dropping the connection and it was slower than the dial-up that I had before them. The problem with AT&T was never resolved between us. Maybe AT&T has improved by now, but I would not recommend them to anyone.                         



I_thumb_down SBCGlobal (AT&T Yahoo!) is not recommended by snuggles247

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