reviewer
RealityCheck
Livermore, CA

SBC must mean "Slow But Cheap."

1 star rating

computer literate
Pros

    Modem has built-in wireless.

Cons
    dropped connection, horrid customer service, SBC is slow, end of line., Little slower speed of DSL, their customer service sucks

AUG
25
2009

After years of holding out, I've finally convinced my Aunts and Uncles to upgrade their PC's and abandon dial-up service for something faster.  The best deal in their neighborhood was SBCGlobal, $25 versus $45 for Comcast.  Since day one (two years ago) it's been slow, and it's only gotten slower with time.  I've had their lines tested, and everything is clear.  I recently called SBCGlobal to complain and was given an old-fashioned explanation about "too many cars on the information superhighway" and how "too many people in our neighborhood are on the node."  It's so bad that I have watched my mother-in-law break into tears while trying to download pictures I've sent of her grandkids.

No matter the cost, stay away from SBCGlobal.  Your time is too valuable to sit staring at a blank screen all day waiting for pages to load (or not).   Shell out the extra green and get something that will improve your quality of life, not destroy it.

Last edited on Oct 25, 2009



I_thumb_down SBCGlobal (AT&T Yahoo!) is not recommended by RealityCheck

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