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REVIEW SNAPSHOT®by PowerReviews
Reviewed by 1 customer
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Comments about Ruche:
I am currently in my hometown in British Columbia (Canada). So, I was very surprised, and pleased, when I saw it would cost $5 for shipping for an order total of $49.99, and $7 for a total of $50+. Normally Canadian shipping costs around $30+ once they add on taxes. I just received my order today, and my orders (a shirt I quite liked came in stock the day after I placed an order) were shipped on the 16th. I was surprised, yet again. Normally orders take a minimum of three weeks before you can expect to get them. For my items ordered, I ordered an Ark & Co dress, shirt, and an Esley shirt. The quality is rather good, and their prices are also affordable. I would say their sizing runs true, though both of my shirts are a bit big on me since they didn't come in a size smaller than a 'small'. The Esley shirt I can manage, but I will probably have to return the Ark & Co shirt. Which is a shame because that's the one that I was looking forward to most. I could take it in and add a zipper on the side (since the material has no stretch), but I am no seamstress, and don't really feel up to putting out the money for a $53 shirt. And just one more thing to comment on before I'm finished with this review... Customer service (from my experience so far) is very friendly, helpful, and swift in responding. I sent a message to customer service asking if an item would restock and an hour or so later I had an email saying they didn't think it was going to be restocked. But, a couple days later the same person emailed me again saying it had restocked. I was quite impressed by that.
So, overall it's a very charming, solely online store. Ruche is described as a "modern vintage boutique", which is very true. They have a wide selection of clothes and accessories, and is a budget friendly store. Though I have heard some say the quality can be on the cheap side, I was satisfied with the quality of my items. My only problem is their limited selection of extra small sizes.