Royal Kona Resort - Kailua- Kona (Big Island), HI Reviews

75-5852 Alii Drive • Kailua- Kona (Big Island), HI 96740 • United States

Overall

4.28 of 5 (by 109 users)

add to my favorites email to a friend subscribe to feed

	49%
	39%
	7%
	7%
	0%

88%

12%

Royal Kona Resort - Kailua- Kona (Big Island), HI Comparison

Most Helpful
Favorable Review

You will want the remodeled rooms

MAR

2006

I was very happy with this hotel once we changed rooms. We booked a garden view room, and were originally placed in the tower on the right of the complex. It had an open entryway into a dark little courtyard that seemed rather unsecure. (No hotel staff nearby) The room was small, dark, very hot (the... read full review »

leisure traveller

orbitz
60610

Most Helpful
Critical Review

Good Location

MAY

2006

My fiance and I had mixed feelings about the Royal Kona Resort and would recommend this hotel to others only on the condition that they know what they may be getting themselves into. The check in/front desk staff was rude upon our arrival and that behavior continued throughout the duration of our trip.... read full review »

leisure traveller

orbitz
60610

Royal Kona Resort - Kailua- Kona (Big Island), HI Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 91 sort by: most helpful | date | rating

Great location and helpful staff

leisure traveller, appreciative of good service, love to travel

NOV

2007

This is a beautiful hotel right on the water in Kona. There are no beaches int he area but they have built a sandy area and a private saltwater lagoon. They grounds are lovely and well kept. Convenient location near several restaurants and bars, and a convenience store across the street. Two of the three towers have recently been renovated, so be sure to request one of the renovated towers when making a reservation.

write a comment

hallmike
Eldorado, IL

Beautiful sunsets

leisure traveller

MAY

2007

The Royal Kona Resort was in an excellent location to enjoy the town of Kailua-Kona as well as the beautiful sunsets across the bay. Numerous resturants, bars, and shops, as well as some of the historic sights, were within easy walking distance of the resort. The bar is open on one side with a terrace on the bay which allows one to bask in a gentle breeze while enjoying a Mai Tai, and watching the sun set over the bay. Gorgeous! Our check-in was a bit disconcerting, but the problem was quickly solved by a very gracious staff. The room had recently been refurbished, so it was in very... read full review »

write a comment

Orbitz User
Greensboro, NC

Reviews continue below ads

Stick it to the tourist

leisure traveller

MAY

2007

Upon arrival I (and every one else I heard being checked-in) were told that the Bay Tower in which we had our discounted room was under renovation and might be very uncomfortable because of construction and the rooms were very run-down. I (and others) were encouraged to upgrade to rooms in the Alii tower (main building) for an extra ten dollars a night (I had already upgraded to a superior room in my initial reservation). I did so after viewing workers throwing debris into a large dumpster and scaffolding hanging by ropes over the sides of the building. I upgraded. I was then notified that I would... read full review »

write a comment

Joel R.

A hotel on the upswing

leisure traveller

OCT

2006

We loved the architecture (pure beachfront sixties), especially the large open expanses of the newly re-opened Don the Beachcomber restaurant. The new owners bought the name from the famous restaurant in honolulu, and it lives up to its name. On a weekend evening we heard conversation from locals at nearby tables. We liked the fact that the service was friendly and helpful and the staff was trying harder to please than were the ones at the overpriced restaurant at the Grand Hyatt at Poipu. Our room was comfortable (the massage therapist at the day spa on the premises told me we must have... read full review »

write a comment

Demian
Oakland, CA

Clean sheets

leisure traveller

AUG

2006

Truly, the sheets felt very good after each long, full day of activities on the Big Island. But without a rental car, having to spend much waking time at this hotel wouldn't have been fun at all. The pool was not the least bit tempting. It was supposedly recently remodeled, but you couldn't tell that from our room. The bathroom really, really needed to be redone. The maid did clean it daily, but maintainence is sorely needed. (the corners had build up of some dark substance that I hope wasn't mold. The rubber stopper in the tub was a total turn off. The biggest disappointment was the... read full review »

write a comment

Ann Marie

Older, but then again everything in this area is older

leisure and business traveller

NOV

2006

Unless you are stay in a mega resort up the coast in waikoloa, pretty much all the hotels in this area are older and about the same condition. This is not a bad thing, but you just need to be aware of that. The big island is really different from Oahu. Just think of Oahu but about 15 years ago. There is also a much older crowd at the hotel and the town. If you don't like the busy congested feel of Oahu then the big island may be the place for you. Just stay away from Hilo. It is pretty ghetto, feels like Long Beach from 10 years ago. The hotel is really close to the main drag so you are... read full review »

write a comment

Orbitz User
Orange County, CA

Beautiful views and grounds.

leisure traveller

JUL

2006

We love the private balcony and the views were breath-taking. The grounds were well maintained and the landscaping was exceptional. The room was comfortable and clean. We were disappointed with the dinning options. When we arrived at the dinning room the hostess greeted us like we were a bother and seemed irritaded that we did not have a reservation. She stated that we could not get into the resturaunt until 8:45 p.m., which was over an hour and a half wait. We decided to wait because of the excessive rain outside and while waiting we went shopping in the gift shop. About an hour later my... read full review »

write a comment

Orbitz User

Needs upgrading

leisure and business traveller

MAR

2006

I loved the location of the Royal Kona - right by the ocean and within walking distance to the village. All the staff was very friendly and helpful, and the grounds, restaurant and gift shop were lovely and well maintained. The garden room I stayed in was clean but needed upgrading - the bathroom floor had holes worn through the linoleum and the carpet needed replacing, which made it feel more like a roadside motel and somewhat detracted from the overall ambience. I appreciated the availability of the iron & ironing board, hair dryer, refrigerator and coffee in the room. Some herbal... read full review »

write a comment

Jill

Nickle and Dime; Deferred Maintenance

leisure traveller

JAN

2007

Bad: You have to request more than 2 towels in your room over and over again, even if there are 3 family members (housekeeping could not remember this); no new beach towels every day except on request; must pay to stow luggage after check out for a couple of hours; ver small bathroom; small pool and no jacuzzi; pool closes at 8 p.m. so cannot take a swim after dinner; lots of deferred maintenance (rust, tiles missing by elevator, missing grout in bathroom, lots of dead bugs in chandeliers, dirty elevator). Good: The protected shallow lagoon is wonderful -- lots of fish to see, safe for kids... read full review »

write a comment

Orbitz User
San Jose, CA

Perfect Hawaiin Kitsch

leisure traveller

SEP

2007

The Royal Kona Resort was everything we had hoped it would be in terms of comfort, convenience of location and fun. Our room was in the newly renovated building and had a beautiful partial ocean view from the lanai, two queen sized beds, and kitchenette. The bathroom was small, but adequate. The kitchenette had a small fridge, which was very convenient and a sink. It would have been nice to have a small microwave as well. The location was perfect for walking into town as well as a base for our daily outings (car needed). The restaurant was overpriced, and not worth the price, so we enjoyed many... read full review »

write a comment

Orbitz User
Burbank, CA

nothing but class

leisure traveller

MAY

2006

my girl and I booked 3 nights at the Royal Kona Resort and had an incredible time. We got there about 3 hours prior to normal check-in time and they put us in a room immediately. Not only that, but they upgraded us for free to an ocean view room! Although there was construction going on, it didnt affect us in the least. We were assured that we could be moved to another room if we were bothered by the noise. Very comfortable room with a stunning view. Nice balcony. This hotel is located near a huge strip of awesome restaurants. Thai, Chinese, Hawaiian, Mexican, etc. all of the highest caliber. The... read full review »

write a comment

Orbitz User

Not bad for the value

leisure traveller

APR

2007

The Royal Kona Resort was a nice place to stay in Kona for a week -- but only because they upgraded my room to one in the renovated tower. I later had the opportunity to check out one of the value standard rooms in the other, unrenovated tower, and it was pretty bad -- old (peeling, faded wallpaper), view of the parking lot, smelled of mold. My room, however, was very nicely decorated, large, and comfortable. The location is good, too -- right at the end of the main touristy district, close enough to walk to shop and eat, far enough away to be out of the noisy hubub. The staff was really great,... read full review »

write a comment

jan
San Francisco, CA

Great Kona location

leisure traveller

APR

2006

The Royal Kona Resort was located in the heart of Kailua-Kona, you could walk to town easily and also to Huggo's Restaurant, a wonderful dining experience. The room was clean but needs updating, well worn but decent. It's a good value for the money, as we had a partial ocean-view room and the view was great over the lagoon. We could also hear the waves and left our door open for that, very nice! HAve never gotten that good of a view for the price anywhere else in Hawaii, EVER! The dining area for lunch was nice, right on the water, but they are understaffed, you MUST ahve patience and keep... read full review »

write a comment

Sherri
Hilo, HI

Reviews of Royal Kona Resort - Kailua- Kona (Big Island), HI

1 2 3 … 7

KONA'S BEST LOCATION - With a dramatic oceanfront setting overlooking picturesque Kailua Bay, the Royal Kona Resort offers great value and is conveniently located within walking distance to the village of Kailua-Kona with its many fine restaurants, shops, historical sites, and activities. Ideally situated on 12 acres of tropical gardens on a lava promontory, the Royal Kona Resort is surrounded on three sides by the crystal clear waters of the blue Pacific. The resort is comprised of three guestroom towers, and all guestrooms in the Alii and Lagoon Towers were completely remodeled in 2006, offering guests a fresh, new, contemporary decor. The resort's Bay Tower offers travelers a choice of comfortable, value-priced guestrooms which were refurbished in 2001. Each of the resort's spacious guestrooms feature large outdoor lanai?s on which guests can enjoy the tranquility, and take pleasure in beautiful mountain vistas or gaze out across the magnificent Pacific Ocean. A relaxing open-air lobby and surrounding tropical salt-water fishpond lead out to an expansive oceanfront sundeck and split-level freshwater swimming pool which is impressively perched on a lava flow directly above the ocean. The resort also features a private sandy beach cove and sheltered salt-water swimming lagoon which is perfect for snorkeling. Other resort amenities include four Tennis Courts available for day or evening play, rejuvenating massage and spa treatments at the resort's Lotus Center, complete hair, nail and skin care salon services, and great on-property shopping. Island specialists are available at the resort's Activity Desk to assist guests in booking tours and to recommend other island attractions, and specialists are also available on-property to assist couples with destination weddings and vow renewal ceremonies. Kona's very best dining experience is showcased in a truly world-class ocean-side setting at the Royal Kona Resort's award-winning Don The Beachcomber restaurant. And guests will find live entertainment, light meals and a variety of tropical beverages, including the Original Mai Tai, at Don's Mai Tai Bar. With it?s open-air setting, right on the water's edge, Don's is the perfect spot to enjoy the sights and sounds of all of the activity taking place on Kailua Bay, and a great place to catch a breathtaking Kona sunset. Several nights a week, the resort also presents Kona's only oceanfront Luau, the "Lava Legends and Legacies Polynesian Luau", amidst a lovely oceanfront Coconut Grove. For a great location in the heart of Kailua-Kona, gracious Hawaiian hospitality and service, and the Big Island?s best value, the Royal Kona Resort is an excellent choice.
Hotel Name	Royal Kona Resort
Region	United States
State/Locale	HI
Address	75-5852 Alii Drive
City	Kailua- Kona (Big Island)
Zip code	96740
Web Site	http://www.orbitz.com/App/ViewSpecificHotelLP?masterId=12356&gtkw=12356

Royal Kona Resort - Kailua- Kona (Big Island), HI

view more in Hotels & Resorts view more in Travel

Kailua- Kona (Big Island)

Royal Kona Resort - Kailua- Kona (Big Island), HI

4.28 overall from 109 reviews

Aloha Spirit

view more Kailua- Kona (Big Island) reviews