2.6
210 reviews
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Restaurant.com

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HORRIBLE SERVICE - HORRIBLE ATTITUDE

1

I will not lie - the food is fantastic. We were regular customers (once a week). The reason that I am giving one star is the service. We came in on a Sunday afternoon. We were seated immediately with menus. We waited and waited - no one acknowledged us. Three waiters ignored us. Restaurant only had about 6 tables full. We watched as the table next to us got their food. We watched as more people arrived and got their drink order. While we were being ignored, we decided to look at the menu. We decided on our appetizers and our main entree. Still no body said "we will be right with you". Nothing - it was like we were invisible. After at least 15 minutes of this, we decided to get up and leave. Upon leaving, the hostess (who had just seated us 15 minutes before), said "Thank you for coming, have a nice day". It was at this time that we told the hostess (and the manager who was standing there) about the horrible service. The manager just said - "oh well we will serve you now". No apology - nothing. It was bad enough that we were ignored but the attitude was horrible. We were just too upset to stay. We had already decided what we wanted to eat - something we slowly like to do over drinks. Even though I was really looking forward to eating Vietnamese, we ended up across the street at Texas Road House where were were promptly seated AND SERVED. Next time I feel like Vietnamese Cuisine, it will NOT be at Lucky Corner.

Frederick, MD

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Review of Restaurant.com

4

I use the website restaurant.com very frequently. Each time my husband and I are planning to go out to eat or are going out of town on a trip, I look up the restaurants in the areas we are going using restaurant.com. It has saved us a lot of money. Many times the value we get at the restaurant from using the coupon/gift certificate, along with specials the restaurant is running, makes for a very nice deal. It takes some planning as you have to know where you want to eat, go to the website, pay for the deal and then print it out to use. But, the savings is worth the money. I have used this site atleast 10 times. I have Never had a problem redeeming it at a restaurant.

Austin, TX

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I will not use this again

1

I bought a $25 certificate to a restaurant. I went to that restaurant and was told they did not accept Restaurant.com certificates. Why would I be able to buy one if they don't accept them? '

San Diego

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Buyer Beware! Check with restaurant first

1

Buyer Beware! Check with the restaurant first to see if legit. Restaurant.com listed my restaurant JimmyTheGreeks in Portland Maine when their boiler room contacted a cook. No written authorization, No emails Ridiculous that they won't back it up when the customer or business loses out !

Portland Me

You never know if a restaurant will accept your certificate

2

Restaurant.com told me that one restaurant was no longer accepting their certificates so I exchanged my certificate for another restaurant but there were very limited choices. Later when I went to the original restaurant, I was told that they would have accepted my certificate after all. I went to another restaurant and I was told that they were no longer accepting Restaurant.com certificates but they didn't tell me this until after I had ordered. The Restaurant.com web site often has issues so it is difficult and time consuming to exchange certificates when they are no longer accepted by restaurants. I've never had an issue with Groupon, Amazon Local, or Local Flavor certificates.

Centreville, VA

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food is bomb

4

Stepping through the door at the restaurant Greek Island Grill on Hunt High Way and Bella Vista in San Tan Valley AZ feels like your entering a whole new world. There is a giant, beautiful mural painting on the whole left side of the wall. It contains so many vibrant colors and provides an atmosphere that takes you around the world to Greece. There are some modern touches that enhance the experience like a small television in the corner of the room. The restaurant is a casual sit-down type of deal or you can order and come pick up your food. When my sister and I visited the place we dinned-in and sat in what seemed like brown picnic tables. The staff working were very inviting a kind. I believe it was a family business and I think that they could speak Greek to each other. The menu was large and very detailed. There were a lot of tradition Greek foods to choose from but my sister and I decided to order a typical Greek lunch. We order gyros that came with this amazing Greek yogurt and cucumber based sauce. They were a great size because I was really full after I finished it. The price was reasonable too. I believe, with tax, they were around six dollars. Altogether, the experience as a whole was great. The restaurant was conveniently close to my house and the service was fast and pleasant. The food was delicious and the staff welcomes us sweetly and happily. I would definitely recommend this place to my friends and family and anyone who would enjoy a change in culture and food. It is good food for a good price and nothing is better than that.

san tan valley, az

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No family friendly site.

1

Choices very limited, their $10 certificates cannot be combine can be use only once a month and if you have a family you are screw.

Tallahassee, FL

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Difficult to find accepting restaurants

1

I have gone to several places with my certificates and they tell me they either do not accept them anymore or that they never did accept them. When I try to "exchange" them for other certificates it is difficult to find restaurants near me and also seems to be impossible to combine small value certificates for a higher value one. I am stuck with a lot of wasted money spent it seems.

South San Francisco, California

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Terrible customer service

1

It's my husband's birthday and I tried to sign into Restaurant.com to print one of the many certificates I have purchased. It had been a while and I forgot the password. I used the password retrieval system and waited...and waited...finally 10 minutes later it came. When I went to use the password and the system said I had tried to many times and to "try again later." When later? 15 minutes? Tomorrow? How was I supposed to know that in order to use the certificate I paid for I would have to plan in advance to print it. That's not 2015 friendly. They sure didn't wait to take my money when I paid them up front, though, did they? Groupon is better. I wish I had never used Restaurant.com.

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Limited choices

3

When I initially heard of restaurant.com and really thought that I hit the jackpot, as my family are self proclaimed foodies and thought this was right up our alley. I was wrong and very disappointed in the choices that were available. Ease of Use Not very easy to use the site. Product Selection They do have tons of different restaurants however most of them are of places I have never personally heard of, or only have one location that is not in my area or in another state. Product Pricing You can not purchase anything that cost below or at the face value of the certificate, which is a bummer if you are eating alone. Customer Service Customer service is not very professional and some of them really have no idea of how to answer questions. They never direct you to the correct person that can help you with an issue and you have to literally speak to 3 or 4 different people before you get an answer to your question. Shipping and Returns It literally takes forever to get the certificate sent to you. It does no good to call customer service to inquire as they won't have an answer for you.

USA

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Restaurant.com

2.6 210

43.1